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RingCentral Integrations

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Adding a do not disturb key to the call pickup group or desk phone.

agents are receiving calls while not in the queue on the Bridge console. In the bridge console it require the agent to be a part of the call pickup group in the Belcan queue to answer call while in a call. The issue is when the agent logs out the ...
Reginald Nash 9 months ago in RingCentral Integrations 0 Under review

Tip Bot

Hello guys, I would like to see a Tip Bot inside of the MVP, Rainbow Office and similar Ring Central solutions, that allows the users to send and receive cryptocurrency tips and incentives through the app. So they can develop their own community t...
Alex espinoza about 2 years ago in RingCentral Integrations 3 Under review

Send other users a Salesforce record when you transfer a call using RingCentral for Salesforce softphone

If a user links a call in RingCentral for Salesforce softphone to an existing salesforce record (e.g. account, contact), the user should be able to transfer that record to another user when they transfer the call. Consider the following workflow: ...
Sara Kosciolek almost 3 years ago in RingCentral Integrations 0 Under review

Integration with WealthBox CRM

Many Financial Advisors use your service as a compliant approved product. WealthBox is gaining in market share for CRM's with leading Financial planners. A direct interation would make adoption and retention with Ring Central much stronger.
Guest about 2 years ago in RingCentral Integrations 2 Under review

Integration with Keap

Allow a Google add on to integrate with Keap seamlessly
Ron Gallichio over 1 year ago in RingCentral Integrations 1 Future consideration

Add missing office 365 Public Folder contact integration to the new ring central app

We have all our shared contacts in a public folder in office 365, the existing ring central phone app integrates with this through outlook, but this functionality is missing in the new ring central app.
Nathan Ramsden-Lock over 2 years ago in RingCentral Integrations 0 Future consideration

Why is that automatic call recording records on hold marketing when calling and not called?

I find it odd that RingCentral allows the automatic call recording to record on hold marketing music when we are the ones who intiated the call but not when we are called. What could be the reason for this other than "system limitation"?
Marketing Department 10 months ago in RingCentral Integrations 0 Under review

Integration with EPIC Software

I have a client that uses EPIC Software's BMS (Broker Management System). This is a very popular software for Insurance Brokers. It would be beneficial to have it integrated into Business Connect (TELUS).
Jason Woods over 2 years ago in RingCentral Integrations 3 Under review

Transferring messages thread from SMS Magic to Ring Central and Integration of RingCentral SMS History with zoho

Transferring messages thread from SMS Magic to Ring Central so that it's easier for us to track information and details we've had with our patients.
Mukarram Razvi over 1 year ago in RingCentral Integrations 0 Under review

Setup Email Notifications on Updated Versions Releases of RingCentral Apps for Salesforce

Please setup Email Notifications to update your clients on your releases of the RingCentral Apps for Salesforce.
Guest over 2 years ago in RingCentral Integrations 0 Under review