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RingCentral Integrations

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Ring Central Sync with Salesforce Contacts

I am requesting an option to sync RC with Salesforce so, that all of the contacts from Salesforce (Jungo) sync with RC automatically as added. To do this as an import periodically is timely but, if able to sync automatically just as you are able t...
Guest over 2 years ago in RingCentral Integrations 6 Under review

Add Acuity Integration with RingCentral Meetings

We would like to integrate Acuity scheduling with RingCentral meetings. We have the following request from one of our staff below" "In Acuity (, there is a section on the left nav for Integrations. It is currently integrated w...
Bill Drexler about 3 years ago in RingCentral Integrations 5 Future consideration

Change ring tone for RingCentral Chrome Extension

this would be useful to avoid agents from not hearing customers due to the ringing
Guest over 2 years ago in RingCentral Integrations 1 Under review

Enforce SSO to Some Users only

We would like to enforce SSO for users that are in our domain, and allow password login for users that don't have domain accounts . We do not want to enforce SSO account wide
Guest over 2 years ago in RingCentral Integrations 1 Under review

Integrate with Outlook so you can click the phone icon in profile/contact cards to dial the number.

Is there a way to configure ring central desktop app to call the phone number from an outlook profile card? There's a phone icon when you hover or click on a contact in outlook but you can't click the button. Microsoft Teams works like this. It wo...
Shaw MacIntyre 8 months ago in RingCentral Integrations 0 Under review

More control over apps for team chats

We use various integrations with some of our chats that provide us updates from monitoring and status providers for our systems like Statuspage, OpsGenie, Pingdom, Jira, etc. The problem is that when the people who make the apps leave the company ...
Scott Sawczynec almost 2 years ago in RingCentral Integrations 0 Under review Integration

You have several other CRM/Collaboration softwares. I would like to suggest
Guest over 2 years ago in RingCentral Integrations 3 Under review

Sync Zoho Contacts into RingCentral App

Our company synced our RingCentral account to our Zoho CRM, but the CRM contacts are not shared/synced back to RingCentral's contact database in either the RC desktop or mobile apps. Please add a feature to sync the contacts between the two systems.
T'Lane Spanos over 1 year ago in RingCentral Integrations 2 Under review

RingCentral for Salesforce: Record Types and Picklists

It would be helpful if the RingCentral for Salesforce integration allowed us to select which Record Type is used when creating Call Logs. Also, it would be helpful to enforce that only the expected values (e.g. in Picklists) are displayed to users...
Richard Pomeroy over 2 years ago in RingCentral Integrations 1 Under review

Archiver - 30 Day Search Limit

Archiver has come out of beta and a new 30 day search limit has been applied. I now cannot determain quickly how many recordings are in my recording solution (prior was no limit) I cannot do a single SAR searches via the archiver tool, It has to b...
Richard Scott over 2 years ago in RingCentral Integrations 4 Under review