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RingCentral Integrations

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Syncing HubSpot RC Chrome extension to RC desktop app directory

Recently, we've integrated RC with HubSpot, but the RC Chrome extension is only synced with HubSpot records such as contacts and leads. It doesn't sync with the main RC directory. Consequently, we can't transfer calls from the extension and can on...
Maya Keramati 5 months ago in RingCentral Integrations 0 Under review

Status based call handling options

What I would like to get a solution for While in a meeting status, calls should be forwarded directly to voice mail and they are not disrupted during the meeting while in this status In the instance when a meeting ends early, and the user tries to...
BerganKDV Admin 5 months ago in RingCentral Integrations 0 Under review

ADD Terra Tools

Some Companys like Phsysiotherapist using this Software for Administartion of theire Patients. This would be very helpful if this tools would be integrated in Ring Central
Benjamin Röttger 5 months ago in RingCentral Integrations 0 Under review

Edit/Modify fields in Hubspot softphone

I would like to add fields to the softphone in RingCentral. We have RingCentral connected to our CRM (HubSpot). We need to add options to the softphone for when a customer calls in - for example if a business calls in we need to make it as a busin...
ROXANNE GOMEZ 5 months ago in RingCentral Integrations 0 Under review

Set Default value for Related To items in Salesforce

For companies that have Clients set up in multiple places in Salesforce, under "Accounts" or "Opportunities", giving us the option to set a default place where call history is saved.
Seth Wand 6 months ago in RingCentral Integrations 0 Under review

ERPNext Support

ERPNext is a comprehensive, cloud-focused, open-source ERP system by Frappe. The software is very user-friendly, and accessible to businesses looking for their first ERP system. Integrating these two softwares could create many powerful tools, wit...
Ricardo Marimon 6 months ago in RingCentral Integrations 0 Under review

Have Ring Central status appear on utility bar in SF

Similar to Salesforce Omni-channel, is it possible to include the status directly on the utility bar so users can see at a quick glance what their call center status is?
Joseph Ponte 6 months ago in RingCentral Integrations 0 Under review

Add Telus Business Connect Phone to Winget Repository

Hi, I am a Business Connect client and we are leveraging Winget (Windows Package Manager) as a method of keeping our apps up to date. We noticed Ringcentral.Ringcentral is in the repository, that's great but I was wondering if you could potentiall...
Dakota Hourie 6 months ago in RingCentral Integrations 0 Under review

Integrate with Outlook so you can click the phone icon in profile/contact cards to dial the number.

Is there a way to configure ring central desktop app to call the phone number from an outlook profile card? There's a phone icon when you hover or click on a contact in outlook but you can't click the button. Microsoft Teams works like this. It wo...
Shaw MacIntyre 6 months ago in RingCentral Integrations 0 Under review

Calendar Presence Is On | O365 Outlook Calendar

The interface correctly updates my RingCentral availability to In a Meeting, however it does not set my phone to DND. It seems like it should make my Status "In A Meeting" and set my availability to DND. This should be the same logic for normal me...
Nancy Lawson 7 months ago in RingCentral Integrations 0 Under review