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RingCentral Integrations

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More control over apps for team chats

We use various integrations with some of our chats that provide us updates from monitoring and status providers for our systems like Statuspage, OpsGenie, Pingdom, Jira, etc. The problem is that when the people who make the apps leave the company ...
Scott Sawczynec 7 months ago in RingCentral Integrations 0 Under review

Sync RC status with Microsoft Office (Teams/Outlook)

We use our Teams status when we are in calls and meetings. We set it to let our team know we are away from our desk on lunch or breaks. Using RC, when a team member wants to transfer a call, it is not practical for them to check Teams first every ...
Lauren Fisher almost 2 years ago in RingCentral Integrations 4 Future consideration

Integrate Company Cam for photo uploads

when a client send a message, automatically upload it to company cam that has the same matching phone number affiliated to its profile.
Aaron Workman 22 days ago in RingCentral Integrations 0 Under review

Warm Transfer for RingCentral Salesforce

As of this time, the only option to transfer a call through RingCentral for Salesforce is with a blind transfer or a cold transfer (as stated on page of 8 of this guide https://netstorage.ringcentral.com/guides/RingCentral_for_Salesforce_RCV_and_W...
Charity Spiers 7 months ago in RingCentral Integrations 1 Under review

Sync Zoho Contacts into RingCentral App

Our company synced our RingCentral account to our Zoho CRM, but the CRM contacts are not shared/synced back to RingCentral's contact database in either the RC desktop or mobile apps. Please add a feature to sync the contacts between the two systems.
T'Lane Spanos 4 months ago in RingCentral Integrations 2 Under review

Legal case management software

Like cloudlex or peer. Track incoming calls from within the app
Nnamdi Ekeh 23 days ago in RingCentral Integrations 0 Future consideration

Warm Transfer in Chrome Extension

Most employees use chrome extension so they have click to dial and need to be able to do a warm transfer
Guest over 1 year ago in RingCentral Integrations 2 Under review

‘Works with Slack’ as installed app

Slack is one of the most used messaging apps and many people like to use it for real-time conversation. RC should offer Slack workspaces as add-ins to enhance team messaging your current configuration (link below) does not allow for this. Ideally,...
American Influencer Council about 1 month ago in RingCentral Integrations 0 Under review

disable Provisioning related email alerts sent to users

We are planning to FULLY turn on AD/azure Provisioning for Ring Central Every time I test with Provision on demand an email alert is sent to the user. I don’t think it should be triggered at all, should be just added to a daily report Admins can...
Jaakan Shorter about 1 month ago in RingCentral Integrations 0 Future consideration

Zoom Integration

It would be great that RingCentral had some sort of integration with Zoom and other similar companies like zoom. So that we could provide a link or meeting code to people that use Zoom. Not everyone wants to join using RingCentral or have had issu...
Kelsey Phillips 4 months ago in RingCentral Integrations 1 Under review