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RingCentral Integrations

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Automated outbound calls

The automated system for outbound calls would allow the user to add numbers that they want to call in bulk and Ringcentral would automatically call all the numbers in the list one after the other without the user having to dial the number every ti...
Iman El Hatimi 12 months ago in RingCentral Integrations 1 Under review

Change inbound caller id NUMBER format

Give the customer the ability to change the way an inbound number appears. For instance we currently had a customer integrate their fax server and previously the inbound number was formatted like this: 239/123-4567. Now when they get a fax, the in...
Candy Bergman 7 months ago in RingCentral Integrations 0 Under review

Sync Zoho Contacts into RingCentral App

Our company synced our RingCentral account to our Zoho CRM, but the CRM contacts are not shared/synced back to RingCentral's contact database in either the RC desktop or mobile apps. Please add a feature to sync the contacts between the two systems.
T'Lane Spanos over 1 year ago in RingCentral Integrations 2 Under review

More control over apps for team chats

We use various integrations with some of our chats that provide us updates from monitoring and status providers for our systems like Statuspage, OpsGenie, Pingdom, Jira, etc. The problem is that when the people who make the apps leave the company ...
Scott Sawczynec almost 2 years ago in RingCentral Integrations 0 Under review

Ring Central Sync with Salesforce Contacts

I am requesting an option to sync RC with Salesforce so, that all of the contacts from Salesforce (Jungo) sync with RC automatically as added. To do this as an import periodically is timely but, if able to sync automatically just as you are able t...
Guest over 2 years ago in RingCentral Integrations 6 Under review

Syncing HubSpot RC Chrome extension to RC desktop app directory

Recently, we've integrated RC with HubSpot, but the RC Chrome extension is only synced with HubSpot records such as contacts and leads. It doesn't sync with the main RC directory. Consequently, we can't transfer calls from the extension and can on...
Maya Keramati 7 months ago in RingCentral Integrations 0 Under review

Automatic relevant country code selection

Automatically select the country code corresponding to Customer’s country code for agents that make outbound calls to multiple regions to confirm the local country code is used or next available options based on predefined rules. Eg. If the agent ...
Stephanie Rensburg over 1 year ago in RingCentral Integrations 0 Under review

Integration with QQ Catalyst

improve client experience with screen pops and increase compliance with call data automatically synced with QQ
Matt Caruso over 1 year ago in RingCentral Integrations 2 Under review

Set Default value for Related To items in Salesforce

For companies that have Clients set up in multiple places in Salesforce, under "Accounts" or "Opportunities", giving us the option to set a default place where call history is saved.
Seth Wand 8 months ago in RingCentral Integrations 0 Under review

Enforce SSO to Some Users only

We would like to enforce SSO for users that are in our domain, and allow password login for users that don't have domain accounts . We do not want to enforce SSO account wide
Guest over 2 years ago in RingCentral Integrations 1 Under review