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RingCentral Integrations

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worldtask/buildbook and freshbooks or quickbook

The app is very good for team and customer communication and it would have been great to also have the RingCentral app available. also I do use freshbooks and buildbook as CRM and none are available.
Mila Canales 11 days ago in RingCentral Integrations 0 New

Poly CCX 700

Please create a firmware/profile version for the Poly CCX 700 for RingCentral MVP. Just like the "MS Teams" or "Zoom" profiles you can select from, there should be a "RingCentral MVP". So that you can utilize all the features of the CCX 700. Join ...
Benny Richie 12 days ago in RingCentral Integrations 0 New

increase recording storage time frame

Due to many new requirements by organizations like CMS calls recording are required to be kept for 10 years. With cloud based technology the storage can be unlimited. Even for an additional fee.
Michael Capricciuolo 12 days ago in RingCentral Integrations 0 New

Sync RC status with Microsoft Office (Teams/Outlook)

As a company we rely on our Microsoft Teams status (NOT RC) to let our team know we are: away from our desk on lunch or breaks in a meeting on a phone call We use RC for all calls with our customers and when a team member wants to transfer a call,...
Lauren Fisher about 3 years ago in RingCentral Integrations 17 Future consideration

Dashboards / Performance Reports

It would be a great idea if we could build a custom report using RingCentral for Salesforce and/or display RingCentral Live Reports in the SalesForce Dashboard
Mark Joaquin Marcelo about 1 month ago in RingCentral Integrations 0 New

RingCentral for Salesforce Ringer Volume Adjustment

A setting on RingCentral Dialer or embedded app on Salesforce that can decrease its ringing/ringer volume. This helps the end users to have the ability to decrease or silence the volume as too loud affects the office environment.
Jorge Mico 3 months ago in RingCentral Integrations 1 New

Generate an Alert/Notification for Errors Within RingCentral Cloud PBX for Microsoft Teams

This is helpful for Admin Users in monitoring their system whenever there is a system-generated error even if they are not logged into it
Mark Joaquin Marcelo about 2 months ago in RingCentral Integrations 1 New

Add Resimpli as a CRM

Resimpli is a popular CRM for Real Estate Professionals!!!!
Shawn Diamond 19 days ago in RingCentral Integrations 0 New

Hubspot integration - Log all calls regardless if RingCentral & Hubspot browser is closed + Missed calls for call queues

The new RingCentral for Hubspot Chrome Extension does help in logging some but not all calls. If you are out of office, not logged in (aka after business hours) and/or hubspot is not open at all times... then calls do not log. This creates the iss...
Lars Haugsted about 1 year ago in RingCentral Integrations 2 Under review

Full plugin capabilities of RingCentral Teams' embedded dialer app inside of the VDI (Azure VDI) session.

RingCentral dialing features are not available to the users from within TEAMS and will not move past the SIGN IN display Software Engineer from MS Teams confirmed that the plugin does not support multiple sessions or the full functionality is not...
JR Marquez 4 months ago in RingCentral Integrations 0 New