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RingCentral Integrations

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Calendar Presence Is On | O365 Outlook Calendar

The interface correctly updates my RingCentral availability to In a Meeting, however it does not set my phone to DND. It seems like it should make my Status "In A Meeting" and set my availability to DND. This should be the same logic for normal me...
Nancy Lawson 11 months ago in RingCentral Integrations 1 Under review

Sync Zoho Contacts into RingCentral App

Our company synced our RingCentral account to our Zoho CRM, but the CRM contacts are not shared/synced back to RingCentral's contact database in either the RC desktop or mobile apps. Please add a feature to sync the contacts between the two systems.
T'Lane Spanos almost 2 years ago in RingCentral Integrations 2 Under review

Change inbound caller id NUMBER format

Give the customer the ability to change the way an inbound number appears. For instance we currently had a customer integrate their fax server and previously the inbound number was formatted like this: 239/123-4567. Now when they get a fax, the in...
Candy Bergman 10 months ago in RingCentral Integrations 0 Under review

Ring Central Sync with Salesforce Contacts

I am requesting an option to sync RC with Salesforce so, that all of the contacts from Salesforce (Jungo) sync with RC automatically as added. To do this as an import periodically is timely but, if able to sync automatically just as you are able t...
Guest almost 3 years ago in RingCentral Integrations 7 Under review

More control over apps for team chats

We use various integrations with some of our chats that provide us updates from monitoring and status providers for our systems like Statuspage, OpsGenie, Pingdom, Jira, etc. The problem is that when the people who make the apps leave the company ...
Scott Sawczynec about 2 years ago in RingCentral Integrations 0 Under review

Change ring tone for RingCentral Chrome Extension

this would be useful to avoid agents from not hearing customers due to the ringing
Guest almost 3 years ago in RingCentral Integrations 2 Under review

one button to page group

Currently, to page the office, you hit the page option, wait for the prompt asking for a page group, hit the keys for the page group, wait for it to dial then initiate the page. There should be a short key command for the page option. Hit the page...
Betty Lee 8 months ago in RingCentral Integrations 2 Under review

Automatic relevant country code selection

Automatically select the country code corresponding to Customer’s country code for agents that make outbound calls to multiple regions to confirm the local country code is used or next available options based on predefined rules. Eg. If the agent ...
Stephanie Rensburg almost 2 years ago in RingCentral Integrations 0 Under review

Enforce SSO to Some Users only

We would like to enforce SSO for users that are in our domain, and allow password login for users that don't have domain accounts . We do not want to enforce SSO account wide
Guest over 2 years ago in RingCentral Integrations 1 Under review

Integration with QQ Catalyst

improve client experience with screen pops and increase compliance with call data automatically synced with QQ
Matt Caruso over 1 year ago in RingCentral Integrations 2 Under review