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RingCentral Integrations

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integration to hollander international pinnacle

increase sales productivity while providing a better experience for customer
Nick Bevilacqua over 1 year ago in RingCentral Integrations 0 Under review

Need option for the agent to send incoming calls to voicemail from the google integration Windows system notification

When the RC for google app is minimized , the agent can only see a Windows notification whn a call comes in. It would be useful if this Windows notification offered the option to send the call to voicemail. Currently the agent has to open the app ...
Nathalie Bourlat almost 3 years ago in RingCentral Integrations 0 Future consideration

Expand Dynamics 365 integration to navigate to more records

We use Dynamics 365 and are looking to implement the RingCentral for Dynamics 365. Current functionality has the pop screen identify matching contacts, accounts or leads. It can then save a log file as an activity under the selected record. Here a...
Edward Huels almost 3 years ago in RingCentral Integrations 1 Future consideration

Call logs to be automatically entered into Case objects as well as Lead/Contact/Account in Dynamics 365 integration

We are using the Dynamics 365 integration and the auto-log feature for putting notes directly into a lead/account/contact is great for saving time for our sales team. However our Customer Service team do not have the same luxury as they are using ...
Guest almost 3 years ago in RingCentral Integrations 0 Future consideration

Shopify contact details into RingCentral

Now in the era of e-commerce and considering the Shopify platform popularity increasing, would be great to have an integration (direct or Zapier) where when a new order in Shopify comes in (and it does have a phone number), to sync those details w...
Guest almost 3 years ago in RingCentral Integrations 0 Future consideration

Integrate heytaco!

Heytaco is a sweet app to reward teammates with tacos and create a fun competition. It would be a great integration for RingCentral Glip!
Guest almost 3 years ago in RingCentral Integrations 2 Future consideration

Add additional Admin roles to Bridge OC

I am a Call Center Manager who was given Manager Admin access in Ring Central but that access role does not feed into the Bridge Operator Console program thus rendering me incapable of listening to calls or managing who is and who is not receiving...
Guest almost 3 years ago in RingCentral Admin Portal / RingCentral Integrations 0 Future consideration

Cronberry

THE #1 MARKETING AUTOMATION AND LEAD MANAGEMENT SOFTWARE
Mark Jackson over 1 year ago in RingCentral Integrations 2 Under review

Thryv Integration

It's a small business platform i believe will be a good asset to merge with ringcentral for better business use compatibility.
Guest almost 3 years ago in RingCentral Integrations 3 Future consideration

Take Microsoft Teams Location for 911 calls on your direct routing solution

If you decide to use Microsoft Teams interface with Direct routing , 911 nomadic no longer works. But Teams can pass the data to Ring Central or other direct routing connection in case of 911 call. Without it Teams as a client is useless and shoul...
Matthew Neitzel over 1 year ago in RingCentral Integrations 0 Under review