RingCentral Integrations

Plumbing companies use ServiceTitan as an effective, industry-specific CRM. Integrating a soft phone with their CRM would be a great push to migrate to RCO/ACO

The automated system for outbound calls would allow the user to add numbers that they want to call in bulk and Ringcentral would automatically call all the numbers in the list one after the other without the user having to dial the number every ti...

It would be great that RingCentral had some sort of integration with Zoom and other similar companies like zoom. So that we could provide a link or meeting code to people that use Zoom. Not everyone wants to join using RingCentral or have had issu...

Without warm transfer, the integration is useless for our company. We need to ability to call our coworkers before sending calls over.

'Auto log calls' is able to be enabled at a system level by the admin. We have found that 'Auto log notes' is also a very useful feature. However, users must be aware/activate this themselves. If possible, providing the same admin level control ov...

When users receive an error with RC component in Salesforce this is a very generic display message; it would help if this could display the actual salesforce error message rather than "Sorry, we’ve failed to log your call. Please try again later’"

this would be useful to avoid agents from not hearing customers due to the ringing

We use FindTime a lot and when using RingCentral Video links with FindTime we run into a bunch of problems. I opened a ticket with support (12440948) and they suggested a feature request. They confirmed: I was not able to click the meeting invite ...

An app that would integrate Grammarly to review the text before a user sends a message would ensure messages are written and read more clearly.

When sending a POST to a slack webhook, it just works and there is output in the channel. With RingCentral you have to create a custom application/bot to get it working. I should be able to send a POST and have it work like slack does.