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RingCentral Integrations

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Integration with Calendly

Calendly is very helpful for scheduling meetings/calls. It already has integrations for Zoom, Teams, Google Meet and GoToMeeting. It would be great if RingCentral similarly integrated and eliminated the step of having to create a link.
Guest 10 months ago in RingCentral Integrations 3 Under review

AgencyBloc Integration

It would be awesome to have an integration into the popular health & life insurance agent crm system. Another provider already works with them, but they are smaller and not as robust as RC. Ideal would be to log and save call recordings direct...
Jeremy Proctor about 1 month ago in RingCentral Integrations 0 Future consideration

User's status in the RingCentral for Salesforce plugin does not match the user status in desktop.

User status should be the same in all RingCentral forms.
Sara Adelman 5 months ago in RingCentral Integrations 0 Under review

EZLynx Integration

Please integrate EZLynx w/ RingCentral asap. If not, we'll just move to Cicso Jabber for our phone systems. Thank you.
Isaac Rocco 5 months ago in RingCentral Integrations 1 Under review

Incoming Calls Ring in SalesForce and RC

Being logged in to RC for Salesforce and main RC desktop app: incoming calls cause both apps to ring at once
Blake Abig 4 months ago in RingCentral Integrations 0 Under review

Power Automate Integration

Additional integration with Microsoft 365's Power Automate. I can envision small automatic scripts or larger applications leveraging the ability to send messages to individuals, groups, and teams via RC client or SMS. A PowerAutomate flow that mon...
Guest over 1 year ago in RingCentral Integrations 0 Under review

Netsuite Integration

Just like the Hubspot integration but for Netsuite would be fantastic to have this if possible.
Steven Medina about 1 month ago in RingCentral Integrations 2 Under review

Status and Queue visibility in RingCentral in Salesforce.com

Being able to see agents status's and call queues as it shows in the Avaya Cloud Phone App. Agents need to transfer to users that show available but status visibility is not available in RingCentral App.
Stephanie Rensburg 4 months ago in RingCentral Integrations 0 Under review

Since the ringcentral integration for salesforce, we need to contact the internal extensions of our RingCentral platform, which is currently not possible, support is reporting that the two entities are not communicating. In a future development, can you fix this?

Since the ringcentral integration for salesforce, we need to contact the internal extensions of our RingCentral platform, which is currently not possible, support is reporting that the two entities are not communicating. In a future development, c...
Alain PIT about 1 month ago in RingCentral Integrations 0 Under review

Reduce RingCentral's Session Timeout Setting from 7 Days for Salesforce Integration

When using the Salesforce integration, RingCentral's session timeout setting is 7 days. Having checked with RingCentral support, this cannot be adjusted. If a user uses the RingCentral for Salesforce integration and does not logout, the Salesforce...
Richard Pomeroy 6 months ago in RingCentral Integrations 0 Under review