RingCentral Integrations

this would be useful to avoid agents from not hearing customers due to the ringing

Automatically recognize existing customers, use the texting features to access client accounts, make requests, and schedule work.

Currently, to page the office, you hit the page option, wait for the prompt asking for a page group, hit the keys for the page group, wait for it to dial then initiate the page. There should be a short key command for the page option. Hit the page...

It would be great that RingCentral had some sort of integration with Zoom and other similar companies like zoom. So that we could provide a link or meeting code to people that use Zoom. Not everyone wants to join using RingCentral or have had issu...

When sending a POST to a slack webhook, it just works and there is output in the channel. With RingCentral you have to create a custom application/bot to get it working. I should be able to send a POST and have it work like slack does.

add agencyzoom as an integrated app.

I have found some integrations with other ticket and collaboration systems. It would be nice and integration with https://osticket.com/ too Thanks

You have several other CRM/Collaboration softwares. I would like to suggest Monday.com

We have a group within Ring Central, when internal calls from Microsoft Teams other people and services come through they are showing the extension number, rather than showing the Microsoft Teams information of users or service. We do not use exte...

It would be helpful if the RingCentral for Salesforce integration allowed us to select which Record Type is used when creating Call Logs. Also, it would be helpful to enforce that only the expected values (e.g. in Picklists) are displayed to users...