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RingCentral Integrations

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Additional features For Zendesk Integration

Customer is asking for a similar feature in RC for Zendesk, that's currently available in RC for Salesforce. Being able to dial via browser and not having the RC App pop up to make the call. See Screen Shot from RC for Salesforce. You have 4 optio...
Steve Williamson almost 2 years ago in RingCentral Integrations 0 Under review

Personalize User Status in RingCentral for Microsoft Teams

It would be a great idea if we could personalize the user status when on a call using RingCentral for Microsoft Teams. At the moment when the user is on a call, it is showing "Busy" and it would be great if we could change it to "On a Call"
Mark Joaquin Marcelo 23 days ago in RingCentral Integrations 0 New

Visual indicator on the minimized Salesforce extension when the user is logged out.

On occasion a user doesn't realize their Salesforce extension is not logged in. This causes calls to not be logged. The extension is minimized so the user doesn't see the Sign-in button. It would be helpful if the minimized extension would have a ...
Jhan Umali 25 days ago in RingCentral Integrations 0 New

RingCentral For MS Teams logins

Id like to be in a position where the RingCentral app automatically logs in when I start MS Teams.
Mark Joaquin Marcelo 2 months ago in RingCentral Integrations 1 New

Integrate with Outlook so you can click the phone icon in profile/contact cards to dial the number.

Is there a way to configure ring central desktop app to call the phone number from an outlook profile card? There's a phone icon when you hover or click on a contact in outlook but you can't click the button. Microsoft Teams works like this. It wo...
Shaw MacIntyre 9 months ago in RingCentral Integrations 0 Under review

Add better Apple CarPlay support

Currently the RingCentral CarPlay support is not great if you compare it to iMessage.It would be fantastic if the RingCentral app itself was made available in Apple CarPlay so that you could scroll through and see your contacts, see your texts, an...
Bryce Fenton 28 days ago in RingCentral Integrations 0 New

Hubspot Extension - Edit Ringtone & Ringtone Volume

The only way for calls to log into Hubspot is if the RingCentral for Hubspot Chrome Extension is installed. This helps with most calls (not all) logging in Hubspot but the biggest frustration is that the extension ringer, both the ringtone sound i...
Lars Haugsted about 1 year ago in RingCentral Integrations 0 Under review

RC App Chat within MS Teams Embedded Dialer

Within the MS Teams RC Embedded Dialer app 2.0 can the RC App Chat be added? I use Teams and RCA to talk to both sets of customers and it would be great to work within one app and not both. So I can have all my RCA chats and groups with customers ...
Chris Jordan about 1 month ago in RingCentral Integrations 0 New Appointment Reminders for Businesses

Send Call, Text, or Email reminders to your patients or customers using our automated appointment reminder system.
Jonah Langer about 1 month ago in RingCentral Integrations 0 New

Email to Fax - Add Body and Signature to Fax

Sending a Fax via Email, cannot include anything in the body. Would be great to add text. Also the ability to add email signature would be very helpful for simplicity and saving time. Currently have to add some steps and cannot include everything ...
Support Desk about 1 month ago in RingCentral Integrations 0 New