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RingCentral Integrations

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Warm Transfer in Chrome Extension

Most employees use chrome extension so they have click to dial and need to be able to do a warm transfer
Guest about 2 years ago in RingCentral Integrations 2 Under review

Why is that automatic call recording records on hold marketing when calling and not called?

I find it odd that RingCentral allows the automatic call recording to record on hold marketing music when we are the ones who intiated the call but not when we are called. What could be the reason for this other than "system limitation"?
Marketing Department about 1 month ago in RingCentral Integrations 0 New

CRM integration with Monday.com

CRM integration with Monday.com
Ted Knup about 1 month ago in RingCentral Integrations 0 New

Power Automate Integration

Additional integration with Microsoft 365's Power Automate. I can envision small automatic scripts or larger applications leveraging the ability to send messages to individuals, groups, and teams via RC client or SMS. A PowerAutomate flow that mon...
Guest almost 2 years ago in RingCentral Integrations 1 Under review

Slack compatible webhooks

When sending a POST to a slack webhook, it just works and there is output in the channel. With RingCentral you have to create a custom application/bot to get it working. I should be able to send a POST and have it work like slack does.
Steven Calvanese (he, him) 6 months ago in RingCentral Integrations 0 Under review

Text Messaging using main phone line for all users

Currently, only one user/ext can send a text using the main phone line. It would be better if this would apply to all users in the account. Similar to outbound calls, all users have the option to call using either the main line or the extension.
Elizabeth Calvo about 1 month ago in RingCentral Integrations 0 New

More control over apps for team chats

We use various integrations with some of our chats that provide us updates from monitoring and status providers for our systems like Statuspage, OpsGenie, Pingdom, Jira, etc. The problem is that when the people who make the apps leave the company ...
Scott Sawczynec about 1 year ago in RingCentral Integrations 0 Under review

Integration with Calendly

Calendly is very helpful for scheduling meetings/calls. It already has integrations for Zoom, Teams, Google Meet and GoToMeeting. It would be great if RingCentral similarly integrated and eliminated the step of having to create a link.
Guest over 1 year ago in RingCentral Integrations 4 Under review

Sync Zoho Contacts into RingCentral App

Our company synced our RingCentral account to our Zoho CRM, but the CRM contacts are not shared/synced back to RingCentral's contact database in either the RC desktop or mobile apps. Please add a feature to sync the contacts between the two systems.
T'Lane Spanos 12 months ago in RingCentral Integrations 2 Under review

PERFEX CRM Integration with RingCentral Phone

ADD PERFEX CRM Integration with RingCentral Phone Customer Relationship & Project Management PERFEX CRM https://www.perfexcrm.com/.
Tents N Events TEAM 4 months ago in RingCentral Integrations 1 Future consideration