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RingCentral Integrations

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Status based call handling options

What I would like to get a solution for While in a meeting status, calls should be forwarded directly to voice mail and they are not disrupted during the meeting while in this status In the instance when a meeting ends early, and the user tries to...
BerganKDV Admin 5 months ago in RingCentral Integrations 0 Under review

Change ring tone for RingCentral Chrome Extension

this would be useful to avoid agents from not hearing customers due to the ringing
Guest over 2 years ago in RingCentral Integrations 1 Under review

Slack compatible webhooks

When sending a POST to a slack webhook, it just works and there is output in the channel. With RingCentral you have to create a custom application/bot to get it working. I should be able to send a POST and have it work like slack does.
Steven Calvanese (he, him) about 1 year ago in RingCentral Integrations 0 Under review

Edit/Modify fields in Hubspot softphone

I would like to add fields to the softphone in RingCentral. We have RingCentral connected to our CRM (HubSpot). We need to add options to the softphone for when a customer calls in - for example if a business calls in we need to make it as a busin...
ROXANNE GOMEZ 5 months ago in RingCentral Integrations 0 Under review

Ring Central Sync with Salesforce Contacts

I am requesting an option to sync RC with Salesforce so, that all of the contacts from Salesforce (Jungo) sync with RC automatically as added. To do this as an import periodically is timely but, if able to sync automatically just as you are able t...
Guest over 2 years ago in RingCentral Integrations 6 Under review

Integration with QQ Catalyst

improve client experience with screen pops and increase compliance with call data automatically synced with QQ
Matt Caruso over 1 year ago in RingCentral Integrations 1 Under review

Jobber app integration

Automatically recognize existing customers, use the texting features to access client accounts, make requests, and schedule work.
Shain Heiss over 1 year ago in RingCentral Integrations 2 Under review

Show Microsoft Teams AD information for caller instead of extension only

We have a group within Ring Central, when internal calls from Microsoft Teams other people and services come through they are showing the extension number, rather than showing the Microsoft Teams information of users or service. We do not use exte...
Jackie Thrussell 11 months ago in RingCentral Integrations 1 Under review

Add "Ask First' Feature to HubSpot Plug In

You can only blind transfer with the HubSpot Plug In. We need to be able to talk to who we are transferring to first. Please add this feature. It is already a RingCentral Feature just need the option added to the HubSpot Plug In.
Adrienne Ostrus 8 months ago in RingCentral Integrations 0 Under review

Add Telus Business Connect Phone to Winget Repository

Hi, I am a Business Connect client and we are leveraging Winget (Windows Package Manager) as a method of keeping our apps up to date. We noticed Ringcentral.Ringcentral is in the repository, that's great but I was wondering if you could potentiall...
Dakota Hourie 6 months ago in RingCentral Integrations 0 Under review