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RingCentral Integrations

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More Zapier Actions

I would benefit from being able to automatically add a ringcentral contact once a contact is created on my CRM (Lawcus) or Google. Right now both the actions and triggers on Zapier are quite limited.
Ashling Soares about 3 years ago in RingCentral Integrations 2 Future consideration

RingCentral for Salesforce Ringer Volume Adjustment

A setting on RingCentral Dialer or embedded app on Salesforce that can decrease its ringing/ringer volume. This helps the end users to have the ability to decrease or silence the volume as too loud affects the office environment.
Jorge Mico 2 months ago in RingCentral Integrations 1 New

Full plugin capabilities of RingCentral Teams' embedded dialer app inside of the VDI (Azure VDI) session.

RingCentral dialing features are not available to the users from within TEAMS and will not move past the SIGN IN display Software Engineer from MS Teams confirmed that the plugin does not support multiple sessions or the full functionality is not...
JR Marquez 4 months ago in RingCentral Integrations 0 New

Calendar Presence Is On | O365 Outlook Calendar

The interface correctly updates my RingCentral availability to In a Meeting, however it does not set my phone to DND. It seems like it should make my Status "In A Meeting" and set my availability to DND. This should be the same logic for normal me...
Nancy Lawson 9 months ago in RingCentral Integrations 1 Under review

Grammarly app integration.

An app that would integrate Grammarly to review the text before a user sends a message would ensure messages are written and read more clearly.
Spencer Perez about 1 year ago in RingCentral Integrations 1 Future consideration

Warm Transfer for RingCentral for Microsoft 365 Integration

Without warm transfer, the integration is useless for our company. We need to ability to call our coworkers before sending calls over.
Guest over 2 years ago in RingCentral Integrations 0 Under review

Integration with JobNimbus

I would like to recommend that you develop an intergration with JobNimbus.
Guest over 2 years ago in RingCentral Integrations 3 Will not implement

RingCentral for Salesforce: Auto Log Notes - enabled by System Admin

'Auto log calls' is able to be enabled at a system level by the admin. We have found that 'Auto log notes' is also a very useful feature. However, users must be aware/activate this themselves. If possible, providing the same admin level control ov...
Richard Pomeroy over 2 years ago in RingCentral Integrations 0 Under review

Salesforce Plugin - Improved error handling messages would help users to better understand what has gone wrong

When users receive an error with RC component in Salesforce this is a very generic display message; it would help if this could display the actual salesforce error message rather than "Sorry, we’ve failed to log your call. Please try again later’"
Paul Fletcher over 2 years ago in RingCentral Integrations 1 Under review

Better integrate with Microsoft FindTime

We use FindTime a lot and when using RingCentral Video links with FindTime we run into a bunch of problems. I opened a ticket with support (12440948) and they suggested a feature request. They confirmed: I was not able to click the meeting invite ...
Joseph Lalla over 2 years ago in RingCentral Integrations 1 Under review