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RingCentral Integrations

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Show Microsoft Teams AD information for caller instead of extension only

We have a group within Ring Central, when internal calls from Microsoft Teams other people and services come through they are showing the extension number, rather than showing the Microsoft Teams information of users or service. We do not use exte...
Jackie Thrussell 7 months ago in RingCentral Integrations 1 Under review

Make any call (independent of outcome) trigger automations in Zapier

Right now only Missed Calls or Completed Calls will trigger automations in Zapier. Instead, it would be nice if ANY call could trigger an automation and then we can filter by result and create more complex workflows.
Treatment Manager 4 months ago in RingCentral Integrations 0 Under review

Add Call Queues to Zapier Integration

We use Zapier to run a variety of automations whenever there are missed calls. Unfortunately, we cannot build any automations around call queues as this feature is not supported in the Ringcentral integration with Zapier which limits how we set up...
Treatment Manager 4 months ago in RingCentral Integrations 0 Under review

Integration with Calendly

Calendly is very helpful for scheduling meetings/calls. It already has integrations for Zoom, Teams, Google Meet and GoToMeeting. It would be great if RingCentral similarly integrated and eliminated the step of having to create a link.
Guest over 1 year ago in RingCentral Integrations 4 Under review

Have Ring Central status appear on utility bar in SF

Similar to Salesforce Omni-channel, is it possible to include the status directly on the utility bar so users can see at a quick glance what their call center status is?
Joseph Ponte about 2 months ago in RingCentral Integrations 0 New

Sync Zoho Contacts into RingCentral App

Our company synced our RingCentral account to our Zoho CRM, but the CRM contacts are not shared/synced back to RingCentral's contact database in either the RC desktop or mobile apps. Please add a feature to sync the contacts between the two systems.
T'Lane Spanos about 1 year ago in RingCentral Integrations 2 Under review

Add "Ask First' Feature to HubSpot Plug In

You can only blind transfer with the HubSpot Plug In. We need to be able to talk to who we are transferring to first. Please add this feature. It is already a RingCentral Feature just need the option added to the HubSpot Plug In.
Adrienne Ostrus 4 months ago in RingCentral Integrations 0 Under review

Jobber app integration

Automatically recognize existing customers, use the texting features to access client accounts, make requests, and schedule work.
Shain Heiss about 1 year ago in RingCentral Integrations 2 Under review

Integration with Buildertrend

Builder Trend is a CRM / Project Management Software. It would be great to Track Communications with client via Phone and/ text to Client
Aaron Workman 4 months ago in RingCentral Integrations 0 Future consideration

Add Acuity Integration with RingCentral Meetings

We would like to integrate Acuity scheduling with RingCentral meetings. We have the following request from one of our staff below" "In Acuity (, there is a section on the left nav for Integrations. It is currently integrated w...
Bill Drexler over 2 years ago in RingCentral Integrations 5 Future consideration