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RingCentral Integrations

Showing 390

Dashboards / Performance Reports

It would be a great idea if we could build a custom report using RingCentral for Salesforce and/or display RingCentral Live Reports in the SalesForce Dashboard
Mark Joaquin Marcelo 4 months ago in RingCentral Integrations 0 New

Generate an Alert/Notification for Errors Within RingCentral Cloud PBX for Microsoft Teams

This is helpful for Admin Users in monitoring their system whenever there is a system-generated error even if they are not logged into it
Mark Joaquin Marcelo 4 months ago in RingCentral Integrations 1 New

RingCentral Video Adoption Deterrent

Our company has been using RingCentral Meetings for quite some time now, and this was a smooth rollout using the Ring Central Meetings for Outlook plugin. People in our company when in Outlook are on the mail page 90% of the time and having the op...
Justin Hempel over 2 years ago in RingCentral Integrations / RingCentral Video 2 Under review

Salesforce click to dial to accept extensions.

This would be very use for anyone that is calling a specific person from their contacts that requires an extension. Old phone system we used had this feature with their Salesforce add-in. Example: 111-222-3333,1234 This would dial the main number ...
Jonathan Stephen about 1 month ago in RingCentral Integrations 0 New

Bulk SMS for Dynamic 365

We are looking to be able to send bulk texts from within Dynamics 365 (preferably the Advanced Find) to Contacts that have opted-in to SMS texts.
ROXANNE GOMEZ 6 months ago in RingCentral Integrations 0 New

Ask First Option on RC for Google

Essentially, we are using the web version of RingCentral as we use Linux (Ubuntu Mate) and it all works fine, except for the extension. If it has to use the google extension, then it is missing functionality that the web app has (in this case - we...
RYAN RAMAT 3 months ago in RingCentral Integrations 0 New

We need our Salesforce to receive text message rather than the RC application

We need our Salesforce to receive text messages rather than the RC application, is it possible for that
Zanrakuzai Batuzai about 1 month ago in RingCentral Integrations 0 New

Using MS Teams Embedded Dialer - option to exclude Guests when it pulls contacts from Azure AD

Using MS Teams Embedded Dialer - option to exclude Guests when it pulls contacts from Azure AD
Allison RingCentral 3 months ago in RingCentral Integrations 0 New

increase recording storage time frame

Due to many new requirements by organizations like CMS calls recording are required to be kept for 10 years. With cloud based technology the storage can be unlimited. Even for an additional fee.
Michael Capricciuolo 3 months ago in RingCentral Integrations 1 New

Caller position in the Queue

I would like to have it so the callers know what position they are in in the Queue . For example: You are caller # 4 average holding time 2 minutes. Etc...
PB-610 Kelly about 2 months ago in RingCentral Integrations 0 New