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RingCentral Integrations

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User's status in the RingCentral for Salesforce plugin does not match the user status in desktop.

User status should be the same in all RingCentral forms.
Sara Adelman 7 months ago in RingCentral Integrations 0 Under review

EZLynx Integration

Please integrate EZLynx w/ RingCentral asap. If not, we'll just move to Cicso Jabber for our phone systems. Thank you.
Isaac Rocco 7 months ago in RingCentral Integrations 1 Under review

Add Acuity Integration with RingCentral Meetings

We would like to integrate Acuity scheduling with RingCentral meetings. We have the following request from one of our staff below" "In Acuity (acuityscheduling.com), there is a section on the left nav for Integrations. It is currently integrated w...
Bill Drexler almost 2 years ago in RingCentral Integrations 5 Future consideration

Sync Contacts with Workiz

Connect with Workiz
Alex Wells about 2 months ago in RingCentral Integrations 1 Under review

Reduce RingCentral's Session Timeout Setting from 7 Days for Salesforce Integration

When using the Salesforce integration, RingCentral's session timeout setting is 7 days. Having checked with RingCentral support, this cannot be adjusted. If a user uses the RingCentral for Salesforce integration and does not logout, the Salesforce...
Richard Pomeroy 8 months ago in RingCentral Integrations 0 Under review

Incoming Calls Ring in SalesForce and RC

Being logged in to RC for Salesforce and main RC desktop app: incoming calls cause both apps to ring at once
Blake Abig 6 months ago in RingCentral Integrations 0 Under review

Archiver - 30 Day Search Limit

Archiver has come out of beta and a new 30 day search limit has been applied. I now cannot determain quickly how many recordings are in my recording solution (prior was no limit) I cannot do a single SAR searches via the archiver tool, It has to b...
Richard Scott over 1 year ago in RingCentral Integrations 4 Under review

Attachment Types

Need other options besides PDF. Would like JPEG or PNG.
Jennifer Pauze 2 months ago in RingCentral Integrations 0 Under review

Salesforce plugin does not reflect intercompany name when dialing an extension.

It would be beneficial to have verify an intercompany extension or the reverse to have the extension show up when typing an intercompany name.
Sara Adelman 7 months ago in RingCentral Integrations 0 Under review

Add a field to capture the number a user dialed in the Salesforce Integration

The inability to attribute a phone call via Salesforce is a bit alarming as this is a huge miss on RingCentral's part. One of the primary reasons to have multiple phone numbers beyond the obvious of going to different people is to attribute where ...
Kevin Moore 2 months ago in RingCentral Integrations 0 Under review