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RingCentral Integrations

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Reduce RingCentral's Session Timeout Setting from 7 Days for Salesforce Integration

When using the Salesforce integration, RingCentral's session timeout setting is 7 days. Having checked with RingCentral support, this cannot be adjusted. If a user uses the RingCentral for Salesforce integration and does not logout, the Salesforce...
Richard Pomeroy 10 months ago in RingCentral Integrations 0 Under review

text message automation

please make text automation work flow happen in salesforce!!
Guest about 1 year ago in RingCentral Integrations 0 Under review

Make compatible with Otter.ai

Incorporate live streaming Otter.ai compatibility to create contemporaneous transcripts of voice/video meetings.
Guest over 1 year ago in RingCentral Integrations 2 Under review

MyRepChat

MyRepChat. Federal requirement in highly regulated industry. All texting must be monitored and archived.
Guest over 1 year ago in RingCentral Integrations 2 Under review

RC Salesforce plugin - Feature request to enable mandatory fields within the RC component

In Salesforce we use mandatory fields to enforce our advisors to complete relevant sections of a task/activity. It would be useful to be able to have these mandatory fields reflected in the RC component which would ensure that our advisors are com...
Paul Fletcher over 1 year ago in RingCentral Integrations 1 Under review

Ability to change the defaults for RingCentral Video within the Outlook plugin

We would like to change the default settings for the following options: Turn off video for all participants Require a password Participants can only join after me Enable waiting room I made the changes in the RingCentral app for my PMI, but it doe...
Guest over 1 year ago in RingCentral Integrations / RingCentral Video 1 Future consideration

Connects RingCentral reporting to third-party security software

I had a customer looking for an automated way to forward the logs to the SIEM system hosted in the cloud for analysis. Currently there is no way to automatically feed the RC Office audit logs into a third party SIEM solution, in this case the SIEM...
Guest over 1 year ago in RingCentral Integrations 1 Under review

Integration and/or App for SalesLoft

SalesLoft has the ability to make calls from their website. It would be great to use RingCentral.
Guest over 1 year ago in RingCentral Integrations 0 Under review

Glip: Create task as Zapier action

We can have messages post from Zapier but cannot get tasks to be created. It would be great to have a task generate automatically as a result of a form submission.
Guest over 1 year ago in RingCentral Integrations 0 Under review

Access Direct Messages in Outlook Plug-in

It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.
Guest almost 2 years ago in RingCentral Integrations 0 Under review