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RingCentral Integrations

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RCV Scheduler Invite on Existing Email Thread

Whenever we schedule a meeting using RCV plugin in Outlook on an existing email thread, the invite is being added on the thread, however, it is placed at the bottom of the thread instead of the top. This causes issues because although the recipien...
Guest about 2 years ago in RingCentral Integrations / RingCentral Video 0 Under review

Integration with JobNimbus

I would like to recommend that you develop an intergration with JobNimbus.
Guest about 2 years ago in RingCentral Integrations 3 Will not implement

RingCentral for Salesforce: Call Recording Links - https instead of http

Would it be possible for the formula used to generate the Call Recording Link ( rcsfl__Call_Recording__c) in the Salesforce integration to be https:// rather than http://, please? Currently, when users click on the Call Recording link, the call re...
Richard Pomeroy over 2 years ago in RingCentral Integrations 0 Under review

Salesforce WebRTC plugin - Date format is limited to US format

When updating calendar dates in the RC plugin for Salesforce the date displayed is in US date format - this is even with the computer set to UK date format and our Salesforce environment being set to display in UK date format too. Please can this ...
Paul Fletcher over 2 years ago in RingCentral Integrations 0 Under review

Connects RingCentral reporting to third-party security software

I had a customer looking for an automated way to forward the logs to the SIEM system hosted in the cloud for analysis. Currently there is no way to automatically feed the RC Office audit logs into a third party SIEM solution, in this case the SIEM...
Brandon Demoss over 2 years ago in RingCentral Integrations 1 Under review

Add Contact to Ringcentral when added to CRM

Currently, there is not a Zapier integration to add a contact to RingCentral. This would make it so much easier to add and updated contacts in Ring Central automatically.
Natalie Crown over 2 years ago in RingCentral Integrations 0 Under review

Integration and/or App for SalesLoft

SalesLoft has the ability to make calls from their website. It would be great to use RingCentral.
Guest over 2 years ago in RingCentral Integrations 0 Under review

Ring Central really needs to integrate with a Calendar App.

I have been searching high and low. We have Acuity and there is only a Zapier type of thing but it doesn't do anything to help. This is HUGE Zoom integrate with all Calendar apps.
Jesse Verdi almost 3 years ago in RingCentral Integrations 1 Future consideration

MMS/Group text capability in Salesforce Integration

In the RingCentral Salesforce integration, we can only send SMS messages to contacts. If you add more than one destination phone number, the system sends the message as individual SMS'. Instead, we would like a group message to be created. This is...
Guest almost 3 years ago in RingCentral Integrations 2 Future consideration

Change inbound caller id NUMBER format

Give the customer the ability to change the way an inbound number appears. For instance we currently had a customer integrate their fax server and previously the inbound number was formatted like this: 239/123-4567. Now when they get a fax, the in...
Candy Bergman 5 months ago in RingCentral Integrations 0 Under review