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RingCentral Integrations

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Warm Transfer for RingCentral for Microsoft 365 Integration

Without warm transfer, the integration is useless for our company. We need to ability to call our coworkers before sending calls over.
Guest over 2 years ago in RingCentral Integrations 0 Under review

Integration with JobNimbus

I would like to recommend that you develop an intergration with JobNimbus.
Guest over 2 years ago in RingCentral Integrations 3 Will not implement

RingCentral for Salesforce: Auto Log Notes - enabled by System Admin

'Auto log calls' is able to be enabled at a system level by the admin. We have found that 'Auto log notes' is also a very useful feature. However, users must be aware/activate this themselves. If possible, providing the same admin level control ov...
Richard Pomeroy almost 3 years ago in RingCentral Integrations 0 Under review

Salesforce Plugin - Improved error handling messages would help users to better understand what has gone wrong

When users receive an error with RC component in Salesforce this is a very generic display message; it would help if this could display the actual salesforce error message rather than "Sorry, we’ve failed to log your call. Please try again later’"
Paul Fletcher almost 3 years ago in RingCentral Integrations 1 Under review

Better integrate with Microsoft FindTime

We use FindTime a lot and when using RingCentral Video links with FindTime we run into a bunch of problems. I opened a ticket with support (12440948) and they suggested a feature request. They confirmed: I was not able to click the meeting invite ...
Joseph Lalla almost 3 years ago in RingCentral Integrations 1 Under review

Integration and/or App for SalesLoft

SalesLoft has the ability to make calls from their website. It would be great to use RingCentral.
Guest almost 3 years ago in RingCentral Integrations 0 Under review

MMS/Group text capability in Salesforce Integration

In the RingCentral Salesforce integration, we can only send SMS messages to contacts. If you add more than one destination phone number, the system sends the message as individual SMS'. Instead, we would like a group message to be created. This is...
Guest over 3 years ago in RingCentral Integrations 3 Future consideration

Log recorded calls in Hubspot.

Currently, all recorded calls can only be found under RingCentral's side. It is better if it can also be found on Hubspot's interface.
Aya Vince Cruz 3 months ago in RingCentral Integrations 0 New

Slack compatible webhooks

When sending a POST to a slack webhook, it just works and there is output in the channel. With RingCentral you have to create a custom application/bot to get it working. I should be able to send a POST and have it work like slack does.
Steven Calvanese (he, him) over 1 year ago in RingCentral Integrations 0 Under review

User's status in the RingCentral for Salesforce plugin does not match the user status in desktop.

User status should be the same in all RingCentral forms.
Sara Adelman almost 2 years ago in RingCentral Integrations 0 Under review