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RingCentral Integrations

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RingCentral for Salesforce: Auto Log Notes - enabled by System Admin

'Auto log calls' is able to be enabled at a system level by the admin. We have found that 'Auto log notes' is also a very useful feature. However, users must be aware/activate this themselves. If possible, providing the same admin level control ov...
Richard Pomeroy over 2 years ago in RingCentral Integrations 0 Under review

Salesforce Plugin - Improved error handling messages would help users to better understand what has gone wrong

When users receive an error with RC component in Salesforce this is a very generic display message; it would help if this could display the actual salesforce error message rather than "Sorry, we’ve failed to log your call. Please try again later’"
Paul Fletcher over 2 years ago in RingCentral Integrations 1 Under review

Better integrate with Microsoft FindTime

We use FindTime a lot and when using RingCentral Video links with FindTime we run into a bunch of problems. I opened a ticket with support (12440948) and they suggested a feature request. They confirmed: I was not able to click the meeting invite ...
Joseph Lalla over 2 years ago in RingCentral Integrations 1 Under review

Integration and/or App for SalesLoft

SalesLoft has the ability to make calls from their website. It would be great to use RingCentral.
Guest over 2 years ago in RingCentral Integrations 0 Under review

Reduce RingCentral's Session Timeout Setting from 7 Days for Salesforce Integration

When using the Salesforce integration, RingCentral's session timeout setting is 7 days. Having checked with RingCentral support, this cannot be adjusted. If a user uses the RingCentral for Salesforce integration and does not logout, the Salesforce...
Richard Pomeroy almost 2 years ago in RingCentral Integrations 0 Under review

Add the option to use SFDC mobile to call in Ringcentral

There is a quick action in the mobile app to call with Ringcentral. It doesn't work. The call should be logged to SFDC after the call complete, with the same functionality as the desktop browser version.
Guest over 2 years ago in RingCentral Integrations 0 Under review

RCV Scheduler Invite on Existing Email Thread

Whenever we schedule a meeting using RCV plugin in Outlook on an existing email thread, the invite is being added on the thread, however, it is placed at the bottom of the thread instead of the top. This causes issues because although the recipien...
Guest over 2 years ago in RingCentral Integrations / RingCentral Video 0 Under review

Integrate with Outlook's flagged email/task tool

Since Ring Central has a Workspace tab for tasks, it would be nice to add the flagged email follow-ups to it.
Trey Penna over 1 year ago in RingCentral Integrations 0 Under review

Zoho Campaign SMS

it would be great to integrate with Zoho Campaign to do SMS.
Guest over 2 years ago in RingCentral Integrations 1 Under review

Add contact to Group Message

We are always forgetting to add someone and would like the ability to add a contact to a current group message. Would also love to have more then 10 to a group chat.
Acme DOL 12 months ago in RingCentral Integrations 0 Under review