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RingCentral Integrations

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Status and Queue visibility in RingCentral in Salesforce.com

Being able to see agents status's and call queues as it shows in the Avaya Cloud Phone App. Agents need to transfer to users that show available but status visibility is not available in RingCentral App.
Stephanie Rensburg about 1 year ago in RingCentral Integrations 0 Under review

Legal case management software

Like cloudlex or peer. Track incoming calls from within the app
Nnamdi Ekeh 11 months ago in RingCentral Integrations 0 Future consideration

Ability to minimize or move RC dialer in salesforce in classic view

the dialer is eating too much space in the side panel w/c hindering to access other features. we use click-to-dial most of the time and having the dialer up all the time is not applicable for us.
Jane Tobias 7 months ago in RingCentral Integrations 0 Under review

Suitedash

Suitedash is a major CRM which is used by many companies. It would be great to have an app that can integrate with Suitedash.
Nagaraj Kunda 7 months ago in RingCentral Integrations 1 Future consideration

Integrate with Outlook's flagged email/task tool

Since Ring Central has a Workspace tab for tasks, it would be nice to add the flagged email follow-ups to it.
Trey Penna 11 months ago in RingCentral Integrations 0 Under review

Integrate IRIS CRM

The IRIS CRM popularity is growing fast. Integrating with it will be a great move
Nove Kibet 7 months ago in RingCentral Integrations 0 Under review

MyRepChat integration

An integration with MyRepChat is supposedly possible through the Open API. Could you please direct me how I need start this integration process? The implementations team directed me here. Thank you!
Jonathan Suzio 7 months ago in RingCentral Integrations 1 Future consideration

Warm Transfer for RingCentral for Microsoft 365 Integration

Without warm transfer, the integration is useless for our company. We need to ability to call our coworkers before sending calls over.
Guest almost 2 years ago in RingCentral Integrations 0 Under review

MS Teams integration cannot search keywords in SMS & phone directory excludes phone numbers

As of 6/14/22, my entire company has abandoned the MS Teams and RingCentral integration for the Ring Central Desktop App because (1) we cannot search for keywords in SMS messages in the integration and (2) the phone directory only displays active ...
Keoki Nardin 12 months ago in RingCentral Integrations 0 Under review

Reduce RingCentral's Session Timeout Setting from 7 Days for Salesforce Integration

When using the Salesforce integration, RingCentral's session timeout setting is 7 days. Having checked with RingCentral support, this cannot be adjusted. If a user uses the RingCentral for Salesforce integration and does not logout, the Salesforce...
Richard Pomeroy over 1 year ago in RingCentral Integrations 0 Under review