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RingCentral Integrations

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Show Microsoft Teams AD information for caller instead of extension only

We have a group within Ring Central, when internal calls from Microsoft Teams other people and services come through they are showing the extension number, rather than showing the Microsoft Teams information of users or service. We do not use exte...
Jackie Thrussell about 1 year ago in RingCentral Integrations 1 Under review

MS Teams Embedded APP - Presence Sync

I would like the MS teams presence sync to be available for user level instead of organization wide.
Henry Stohner 3 months ago in RingCentral Integrations 0 New

Ringlabs Automator - Add URI for attachments as variable option

Ringlabs Automator looks like it will be great for automating SMS routines without the need to create my own webhook subscription system. Would like to see the URI if an attachment exists be exposed as a variable.
Nathaniel Aylard 3 months ago in RingCentral Integrations 0 New

Onedrive Integration to Save messages

Be able to save messages on receipt to OneDrive. Like notifications, option for say faxes to be saved as they are received to a specific one drive folder/account.
Nathaniel Aylard 3 months ago in RingCentral Integrations 0 New

Integrate contacts from Guesty

I’m an STR property manager. I manage most communications with customers from a platform called Guesty. It would be extremely convenient if I could sync up my contact list from Guesty to RingCentral.
Emily Wesling 3 months ago in RingCentral Integrations 0 New

Add "Ask First' Feature to HubSpot Plug In

You can only blind transfer with the HubSpot Plug In. We need to be able to talk to who we are transferring to first. Please add this feature. It is already a RingCentral Feature just need the option added to the HubSpot Plug In.
Adrienne Ostrus 10 months ago in RingCentral Integrations 0 Under review

RingCentral for Salesforce: Record Types and Picklists

It would be helpful if the RingCentral for Salesforce integration allowed us to select which Record Type is used when creating Call Logs. Also, it would be helpful to enforce that only the expected values (e.g. in Picklists) are displayed to users...
Richard Pomeroy over 2 years ago in RingCentral Integrations 1 Under review

Status based call handling options

What I would like to get a solution for While in a meeting status, calls should be forwarded directly to voice mail and they are not disrupted during the meeting while in this status In the instance when a meeting ends early, and the user tries to...
BerganKDV Admin 7 months ago in RingCentral Integrations 0 Under review

Archiver - 30 Day Search Limit

Archiver has come out of beta and a new 30 day search limit has been applied. I now cannot determain quickly how many recordings are in my recording solution (prior was no limit) I cannot do a single SAR searches via the archiver tool, It has to b...
Richard Scott over 2 years ago in RingCentral Integrations 4 Under review

Make compatible with Otter.ai

Incorporate live streaming Otter.ai compatibility to create contemporaneous transcripts of voice/video meetings.
Guest over 2 years ago in RingCentral Integrations 2 Under review