RingCentral Integrations

Automatically log incoming and outgoing call logs to the respective Salesforce object (e.g. automatically log the call under the case if the call was selected from the case object.)

Without warm transfer, the integration is useless for our company. We need to ability to call our coworkers before sending calls over.

Being able to see agents status's and call queues as it shows in the Avaya Cloud Phone App. Agents need to transfer to users that show available but status visibility is not available in RingCentral App.

Plumbing companies use ServiceTitan as an effective, industry-specific CRM. Integrating a soft phone with their CRM would be a great push to migrate to RCO/ACO

A CRM platform to whitelabel as a SaaS product.

Some Companys like Phsysiotherapist using this Software for Administartion of theire Patients. This would be very helpful if this tools would be integrated in Ring Central

Like cloudlex or peer. Track incoming calls from within the app

'Auto log calls' is able to be enabled at a system level by the admin. We have found that 'Auto log notes' is also a very useful feature. However, users must be aware/activate this themselves. If possible, providing the same admin level control ov...

When users receive an error with RC component in Salesforce this is a very generic display message; it would help if this could display the actual salesforce error message rather than "Sorry, we’ve failed to log your call. Please try again later’"

Since Ring Central has a Workspace tab for tasks, it would be nice to add the flagged email follow-ups to it.