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RingCentral Integrations

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Allow multiple users to respond to the main number texts

when a client texted in on the main number , allow multiple users to see and respond to there message. grasshopper has this because there is only 1 number to work through
Aaron Workman about 1 month ago in RingCentral Integrations 2 Under review

Additional features For Zendesk Integration

Customer is asking for a similar feature in RC for Zendesk, that's currently available in RC for Salesforce. Being able to dial via browser and not having the RC App pop up to make the call. See Screen Shot from RC for Salesforce. You have 4 optio...
Steve Williamson 8 months ago in RingCentral Integrations 0 Under review

Shared SMS were multiple users can receive and send SMS on specific number.

We work with different independent contractors that we message with all the time, but we need that the whole team have access to each other sms with every contractor. What I mean is to have a shared messaging system with the team members. Thanks!
Ana Velazco 3 months ago in RingCentral Integrations 2 Under review

Sync Contacts with Workiz

Connect with Workiz
Alex Wells 10 days ago in RingCentral Integrations 1 Under review

Attachment Types

Need other options besides PDF. Would like JPEG or PNG.
Jennifer Pauze 16 days ago in RingCentral Integrations 0 Under review

Synchronise Teams Status with ACO Status

Significant time wasted putting calls through to people that are on Teams calls or meetings. Not a great service to our clients keeping them on hold whilst the call rings out
Dave Lawes about 1 month ago in RingCentral Integrations 1 Future consideration

Integrate with Outlook's flagged email/task tool

Since Ring Central has a Workspace tab for tasks, it would be nice to add the flagged email follow-ups to it.
Trey Penna about 1 month ago in RingCentral Integrations 0 Under review

Sync RC status with Microsoft Office (Teams/Outlook)

We use our Teams status when we are in calls and meetings. We set it to let our team know we are away from our desk on lunch or breaks. Using RC, when a team member wants to transfer a call, it is not practical for them to check Teams first every ...
Lauren Fisher almost 2 years ago in RingCentral Integrations 4 Future consideration

RingCentral Video Adoption Deterrent

Our company has been using RingCentral Meetings for quite some time now, and this was a smooth rollout using the Ring Central Meetings for Outlook plugin. People in our company when in Outlook are on the mail page 90% of the time and having the op...
Justin Hempel about 1 year ago in RingCentral Integrations / RingCentral Video 2 Under review

Add a field to capture the number a user dialed in the Salesforce Integration

The inability to attribute a phone call via Salesforce is a bit alarming as this is a huge miss on RingCentral's part. One of the primary reasons to have multiple phone numbers beyond the obvious of going to different people is to attribute where ...
Kevin Moore 21 days ago in RingCentral Integrations 0 Under review