Skip to Main Content

Developer Platform and APIs

Showing 106 of 5858

Poly E550 Expansion Module Limitiations

I have a bunch of Poly E550 phones I bought from Ring Central and I purchased the Poly Expansion module as well. Unfortnately, the expansion module doesn't really work because you can only add up to 48 total lines through Ring Central, although th...
The Doan Law Firm 4 days ago in Developer Platform and APIs 0 New

Auto transfer completed calls to an external number. ie survey number

This feature can be used to automatically transfer callers to an external number, ie. a survey, after completion of the call. Then the agent wouldn't have to transfer the call manually.
Gabe Juarez 4 days ago in Developer Platform and APIs 0 New

Need APIs to expose license usage details for BI reporting

Need APIs to expose Total, In Use and Available license counts as viewed in Service Web Portal under Billing > Licenses & Inventory. Also, the Live Reports license counts need to reflect the true counts from the license status report that c...
Tom Lampert 6 months ago in Developer Platform and APIs 0 Under review

Remove Ring Central Advertisement on Forwarded Texts.

When Ring Central forwards my texts - I am a customer of Ring Central it has an added Advertisement for Ring Central - this is ridiculous.
Michelle LaMorte 25 days ago in Developer Platform and APIs 0 New

Create a task - Expand the 'Enter task Description Window'

Create a task - Expand the 'Enter task Description Window' Hi Currently the 'enter task description' window in 'create a task' does not expand as you type. Our tasks can be very detailed and it is very hard to preview all that we are entering (int...
Jennie Kofsky 10 days ago in Developer Platform and APIs 0 New

Live notification via Webhooks of Individual Call Queue Member Status Change

Currently, the APIs only report when an Agent is "Accepting Queue Calls" or Not Accepting Queue Calls. Its an all or nothing situation. However, if I am a member of multiple queues and stop accepting queue calls for ONE of the THREE queues, I will...
Rito Salomone 8 months ago in Developer Platform and APIs 0 Under review

Public RingCentral Video API

Vote for this idea to join the waiting list for access to the upcoming RingCentral Video API. This idea pertains to making available to developers and partners a public RingCentral Video API that would contain the following features: Ability to cr...
Byrne Reese about 2 years ago in Developer Platform and APIs / RingCentral Video 1 Future consideration

Order the unread conversations in top of the contact list

Even if I have the unread switch deactivated, I will prefer to be able to choose if the new unread messages can go on top of the rest of the messages (ignoring the teams, messages etc). Just put on top all the chats where I have new messages. This...
Cosmin-Mihai Leahu 4 months ago in Developer Platform and APIs 3 Under review

Add fillable line in Fax menu for person's name to auto-populate in Cover Page

So far there is only the option to add phone number in the To: section of a fax. Make a fillable line to add the recipient's full name that would auto-populate in the cover page. It would be more efficient compared to making a custom cover page. T...
Nikki Smith 8 months ago in Developer Platform and APIs 0 Under review

A Site's Custom Answering Rule should have the option to route calls to an External Number

Site has External Afterhours answering service. During Holidays calls to the site need to route externally but there is no option to route calls to an external number. Currently, to do so a User needs to be added to route the call.
Rachel Brefo-Burroughs 6 months ago in Developer Platform and APIs 0 Under review