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The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Developer Platform and APIs

Showing 217 of 7576

Add Agency Zoom as an Integration

Add AgencyZoom as integrated application
Chad Montgomery 8 months ago in Developer Platform and APIs 0 New

Lightspeed webstore integration to Ring Central

https://www.lightspeedhq.com/thank-you/?id=1e899d05 Looking to see how to add Lightspeed store as a part integrating SMS, Email.
Greg Hoffman over 1 year ago in Developer Platform and APIs 1 Future consideration

RC integrate with IVR (Integrated Voice Response) systems for Pharmacy’s?

My current customer is looking to integrate their phone solution with voice response. The need is for questionnaires and prescription refill.
Greg Hoffman over 1 year ago in Developer Platform and APIs 1 Future consideration

Teams API - Get Members

Four automation of RingCentral MVP Teams, it would be useful to pull current team membership. Perhaps this could be integrated into the existing readGlipTeam method? https://developers.ringcentral.com/api-reference/Teams/readGlipTeam Use-case: Aut...
Josh Heri almost 2 years ago in Developer Platform and APIs 0 Planned

Record of all actions per contact

It would be useful to have a record of all actions that take place for each contact. For instance: Date - outbound call @1:33pm - No Answer, sent text message @ 1:36pm (and what the text was). Or, Contact, date - conference call (the recording fil...
Teresa Jacobsen 8 months ago in Developer Platform and APIs 1 Under review

Call Que to Custom parked locations

We have a sales force that found out about the call que ring all feature leaving miss calls to multi people. 1 answer 9 miss call. We had the idea can we setup our auto attendant to transfer to say Sales Parked line 1. 10 people that are assigned ...
Micheal Shank 8 months ago in Developer Platform and APIs 0 Under review

All cases to show on https://support.ringcentral.com/case.html

We just want to have all the cases open on our account aside from the web cases created to be tracked on https://support.ringcentral.com/case.html
Rochelle Gobis 9 months ago in Developer Platform and APIs 0 Under review

Allow for wildcards in app redirect URIs

When testing our app, sometimes we'll use a redirect URI that appends a canary branch. For example, if we have the redirect URI https://ourservice we may have a test branch URI of https://ourservice/branch/bugfix-1 or https://ourservice/branch/bug...
Guest almost 3 years ago in Developer Platform and APIs 3 Will not implement

RC widget to be able to warm transfer

We use the RC widget inside of our programs, calls are answered via this widget, we are able to xfer a customer direct "cold" xfer, however; we are not able to "warm" xfer.
Hajri Tonuzi almost 3 years ago in Developer Platform and APIs 2 Under review

Create a task - Expand the 'Enter task Description Window'

Create a task - Expand the 'Enter task Description Window' Hi Currently the 'enter task description' window in 'create a task' does not expand as you type. Our tasks can be very detailed and it is very hard to preview all that we are entering (int...
Jennie Kofsky 9 months ago in Developer Platform and APIs 0 Under review