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Developer Platform and APIs

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A webhook for when a change in emergency location has been detected.

In the RingCentral system, when a user's location has been detected to have changed the RingCentral system prompts said user to update their emergency location. What we would like to be able to do is receive a web-hook event when this happens inst...
David Stearns over 1 year ago in Developer Platform and APIs 0 Under review

Allow for wildcards in app redirect URIs

When testing our app, sometimes we'll use a redirect URI that appends a canary branch. For example, if we have the redirect URI https://ourservice we may have a test branch URI of https://ourservice/branch/bugfix-1 or https://ourservice/branch/bug...
Guest over 2 years ago in Developer Platform and APIs 3 Will not implement

RC widget to be able to warm transfer

We use the RC widget inside of our programs, calls are answered via this widget, we are able to xfer a customer direct "cold" xfer, however; we are not able to "warm" xfer.
Hajri Tonuzi over 2 years ago in Developer Platform and APIs 2 Under review

Custom tabs for add-ins

Microsoft Teams supports the capability to install "Custom Tabs" into the Teams UI. Integrations can use this to inject large portions of their product directly into the Teams interface, allowing people to get more work done in a 3rd-party tool wi...
Byrne Reese about 2 years ago in Developer Platform and APIs 1 Future consideration

show current call in ALL Calls log when you call them, currently is after the call.

It would allow you to text the person you are on a call with without going back out of the app.
Daniel McClure ispMint over 1 year ago in Developer Platform and APIs 0 Under review

Disable Call Logs Delete for ALL users/managers/everyone.

For a business environment, there should be an option for ALL inbound/outbound calls to be logged and a SUPER ADMIN should be able to stop a manager from deleting call logs.
Harry Lui 9 months ago in Developer Platform and APIs 0 Under review

CUBE Music streaming for business

It allows for constant play of music/message on hold. Not the current restart or play from the beginning file upload. this would require a SIP Integration.
CHERYL T 9 months ago in Developer Platform and APIs 0 Under review

TextMe Feature

an we put a button on our website or email that will allow a customer to text us like the ringme feature works
Mark Simons 9 months ago in Developer Platform and APIs 1 Future consideration

Ability to send bulk faxes

That's pretty much the idea. Could be an API, could have customized fields on the fax file, ideally it would just exist in general.
Ben Kennedy over 1 year ago in Developer Platform and APIs 1 Under review

API integration with TigerPaw CRM

We work 90% of our day in TigerPaw. Having a Ring Integration would help us quick switching Apps all Day.
Aaron Betts 10 months ago in Developer Platform and APIs 1 Future consideration