Developer Platform and APIs

It would be useful if you give the option to activate the text tool when the line is being activated, so the user who wants to use this tool can use it as soon as the line is activated, and thus avoid the user having to contact support to activate...

Need help integrating RC with my CRM SHAPE

We have a system that shows some managers what their employees are currently doing. Part of that is showing the current phone state so the manager knows if now is a good time to listen in or help out. But there's no way to give the managers an eas...

For the Event filters: Account Telephony Sessions Event /restapi/v1.0/account/{accountId}/telephony/sessions Enables notifications in case of a change of session information for any extension assigned to the current account. Extension Telephony Se...

I need to see if remote workers are actually working and logging in.

Current export file will not have document name and # of pages information. If we include that we are able to identify which file got failed and we can refax that immediately without any delay. Also, we have Incoming and outgoing details, we need ...

I need help I need help knowing how to make a Vance IVR

We just installed this system in our conference room. It only supports Zoom and Teams. We would like it to integrate with RingCentral. This would be a huge benefit to our team as we really like using RingCentral for video conferencing.

SEND MESSAGES TO MULTIPLE CONTACTS AND ATTACH A MESSAGE OR ATTACHMENT WHEN I SEND IT.

I navigate to my support cases, select a case, the navigation puts me into 'system status'. This seems a web design error. My expectation on bread crumbs is that enable backward traversing, this is adjacent traversing.