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Developer Platform and APIs

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Doesn't anybody know how to make advance IVR and transfer the data

I need help I need help knowing how to make a Vance IVR
glen swenson over 1 year ago in Developer Platform and APIs 1 Needs more information

Support breadcrumb structure in support site

I navigate to my support cases, select a case, the navigation puts me into 'system status'. This seems a web design error. My expectation on bread crumbs is that enable backward traversing, this is adjacent traversing.
Guest over 2 years ago in Developer Platform and APIs 1 Planned

Can you integrate with the Crestron 4-Series Control System?

We just installed this system in our conference room. It only supports Zoom and Teams. We would like it to integrate with RingCentral. This would be a huge benefit to our team as we really like using RingCentral for video conferencing.
Roxanne Terry over 1 year ago in Developer Platform and APIs 1 Future consideration

ACO HUD to show transferred call

Hi, this idea came from one of my clients: For the HUD to show the inbound caller even when transferred to another extension. "The HUD provides an overview of what other users in the organisation are currently doing. In the situation where I might...
Gian Santos over 1 year ago in Developer Platform and APIs 0 Under review

Send MMS From Zapier

Would like to be able to send an MMS from Zapier
Ethan Blak over 1 year ago in Developer Platform and APIs 1 Under review

Remove/disable the "delete post" option in more

When you click the 3-dots when hovering over the time, you are given the option to delete your message. Make this setting optional or give the ability to disable this option.
Robin Bartholomew over 1 year ago in Developer Platform and APIs 0 Under review

Fax transmission results to show the direct number instead of main number only + extension number

Currently, fax transmission results only show the main number and extension number. We would like to be able to see the direct number so that will be able to identify which direct number that fax transmission result is for.
Atlas Main about 3 years ago in Developer Platform and APIs 0 Future consideration

Provide Callers options to select the type of music they would like to hear.

N/A
Etzer Dolce over 1 year ago in Developer Platform and APIs 0 Under review

Call Queue and Transferring calls to multiple companies.

My company transfers our calls to different partners, let's say in this case Company 1 and Company 2. I want to be able to call ONE RC number and yoru system decides what company the call would be transferred to based on rules and parameters I set...
Ted Tsuji over 1 year ago in Developer Platform and APIs 0 Under review

Add ExtensionId to message-store phone number objects

I'm listening to the /account/~/extension/~/message-store/instant?type=SMS webhook events, to obtain inbound text messages per extension. I have ALL extensions on my account coming into one endpoint. It'd also follow a 'standard' thats close to th...
Brandon Hein over 1 year ago in Developer Platform and APIs 0 Under review