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Developer Platform and APIs

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Company wide phone book for favorite numbers called

Everyone wants this. Please make it happen. I have been searching for two hours how to do this simple function that our old system was able to do. Why can't Ring Central come up with an address book accessible by all users? This is ridiculous and ...
Tina Wehr 16 days ago in Developer Platform and APIs 0 New

Ability to block SPAM caller phone number via API

The number of Spam calls is growing every day.We need ability to block spammer's phone numbers via API
Ross Lavni 17 days ago in Developer Platform and APIs 0 New

Adding ezlynx CRM system

ezlynx integration
Joey Piazza about 1 month ago in Developer Platform and APIs 0 New

Public RingCentral Video API

Vote for this idea to join the waiting list for access to the upcoming RingCentral Video API. This idea pertains to making available to developers and partners a public RingCentral Video API that would contain the following features: Ability to cr...
Byrne Reese over 2 years ago in Developer Platform and APIs / RingCentral Video 1 Future consideration

Live notification via Webhooks of Individual Call Queue Member Status Change

Currently, the APIs only report when an Agent is "Accepting Queue Calls" or Not Accepting Queue Calls. Its an all or nothing situation. However, if I am a member of multiple queues and stop accepting queue calls for ONE of the THREE queues, I will...
Rito Salomone 12 months ago in Developer Platform and APIs 0 Under review

Integrate with CRM Entresoft Connect with Leadconnector

Entresoft is a CRM LeadConnector as well
JOSEPH D MOISE 20 days ago in Developer Platform and APIs 0 New

RingCentral Automator on Call Queue

RingCentral Automator is working perfectly fine if a call comes in to user extension directly. Feature isn't working if call gets routed to a call queue with the even if it routes to the same user.
Theodore Andre 21 days ago in Developer Platform and APIs 0 New

Add specific device to call queues instead of user extensions/lines only

It would be nice for a user with a desk phone and the RingCentral app to separate call queue calls from their mobile phone. (Desk phone rings for direct calls and queues, only mobile phone rings for direct calls)
Joey Selz 21 days ago in Developer Platform and APIs 0 New

Sending unlimited SMS to TMobile users

Some of our users are experiencing problems with sending SMS to T-Mobile Users. We would like to have the ability to send unlimited SMS to Tmobile Users
Theodore Andre 22 days ago in Developer Platform and APIs 0 New

Add fillable line in Fax menu for person's name to auto-populate in Cover Page

So far there is only the option to add phone number in the To: section of a fax. Make a fillable line to add the recipient's full name that would auto-populate in the cover page. It would be more efficient compared to making a custom cover page. T...
Nikki Smith 11 months ago in Developer Platform and APIs 0 Under review