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Developer Platform and APIs

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A Site's Custom Answering Rule should have the option to route calls to an External Number

Site has External Afterhours answering service. During Holidays calls to the site need to route externally but there is no option to route calls to an external number. Currently, to do so a User needs to be added to route the call.
Rachel Brefo-Burroughs 4 months ago in Developer Platform and APIs 0 Under review

Hoping For IFTTT Support and applets.

Wish there was IFTT support with RingCentral with the applets. I'm not smart with computer and IFTT Makes It easy to delever information to almost any platform i need from. From live call display for free pbx. The same would be great for here to h...
Aurora Operations 15 days ago in Developer Platform and APIs 0 New

Use Single SSO for different RingCentral Account

Is it possible to have only one Microsoft 365 for SSO to be used in two different RingCentral accounts?
Cerelino Marquez 28 days ago in Developer Platform and APIs 0 New

Desktop to Handset

We need to be able to dial on the desktop app or click "return call" and then pick up the phone and it be ringing. In general you desktop app and physical phone need to work seamlessly. Currently its about as broken as something can be.
Buster Ferris 3 months ago in Developer Platform and APIs 0 Under review

Public RingCentral Video API

Vote for this idea to join the waiting list for access to the upcoming RingCentral Video API. This idea pertains to making available to developers and partners a public RingCentral Video API that would contain the following features: Ability to cr...
Byrne Reese almost 2 years ago in Developer Platform and APIs / RingCentral Video 1 Future consideration

TextMe Feature

an we put a button on our website or email that will allow a customer to text us like the ringme feature works
Jesryl Dave Nagua 17 days ago in Developer Platform and APIs 0 New

Enable CNAM for Canada

We need a different caller ID for every number because we have two different companies. We can't have 1 company name showing for both because we don't have the same clients in both. It is important that we tell people who is calling so that we can...
Denise Kirk about 1 month ago in Developer Platform and APIs 0 New

have the capability of choosing less Play announcement for IVR

We would like to have the capability of choosing the set-up best for our company needs. At this moment, the only option we have for If caller enters no action after the prompt played 3 times is predefined by RC system. I would like to have the cap...
Angeline Modrigo 4 months ago in Developer Platform and APIs 0 Under review

API integration with TigerPaw CRM

We work 90% of our day in TigerPaw. Having a Ring Integration would help us quick switching Apps all Day.
Aaron Betts 25 days ago in Developer Platform and APIs 0 New

If it is possible to dial out using cellphone number/from the phone without using the app but the RingCentral number will appear.

Customer wants to dial a code from his phone before/after the phone number they want to call which will initiate a call that will show their ringcentral number instead of their cellphone number
Cerelino Marquez 26 days ago in Developer Platform and APIs 1 New