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Developer Platform and APIs

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Setting to allow Dial Pad to remain on top of other open screens.

I run multiple screens with multiple applications running. When the Dial Pad is hidden under other screens, it is too clumsy to have to navigate back to the Ring Central app and open it back up.
Alex Conforti 5 months ago in Developer Platform and APIs 1 Under review

Remove/disable the "delete post" option in more

When you click the 3-dots when hovering over the time, you are given the option to delete your message. Make this setting optional or give the ability to disable this option.
Robin Bartholomew 5 months ago in Developer Platform and APIs 0 Under review

Add New Contact Via Zapier

It would be useful to automatically add a new contact into a ring central account via Zapier rather than having to manually add that contact.
Ethan Blak 6 months ago in Developer Platform and APIs 0 Under review

QR Code authenticator app

In the past few years the security community has stated that two-factor-autentication via SMS and phone call, are no longer secure and can easily be intercepted. Scanning a QR Code and usin a rotating 6 digit code that changes every 30 seconds sho...
Trevor Harrison 6 months ago in Developer Platform and APIs 0 Under review

Ability to send bulk faxes

That's pretty much the idea. Could be an API, could have customized fields on the fax file, ideally it would just exist in general.
Ben Kennedy 6 months ago in Developer Platform and APIs 0 Under review

Tiered Ring Groups - Call Queues

Our previous PBX allowed tiered ring groups for call queues to help with overflow and temporary unavailability. Primary members could be added to any or all tiers for continuous ringing at their extensions. The intent is to have primary members an...
Lenny Spingola 7 months ago in Developer Platform and APIs 0 Under review

Provide Callers options to select the type of music they would like to hear.

N/A
Etzer Dolce 7 months ago in Developer Platform and APIs 0 Under review

Call Queue and Transferring calls to multiple companies.

My company transfers our calls to different partners, let's say in this case Company 1 and Company 2. I want to be able to call ONE RC number and yoru system decides what company the call would be transferred to based on rules and parameters I set...
Ted Tsuji 7 months ago in Developer Platform and APIs 0 Under review

Private call parking via API

There is a need to park calls privately, which is facilitated today via the Park Location feature in the admin console. However, in order to facilitate workflows managed by external systems via an integration, API functionality is needed. Specific...
Byrne Reese 7 months ago in Developer Platform and APIs 0 Under review

Add ExtensionId to message-store phone number objects

I'm listening to the /account/~/extension/~/message-store/instant?type=SMS webhook events, to obtain inbound text messages per extension. I have ALL extensions on my account coming into one endpoint. It'd also follow a 'standard' thats close to th...
Brandon Hein 7 months ago in Developer Platform and APIs 0 Under review