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Developer Platform and APIs

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Custom tabs for add-ins

Microsoft Teams supports the capability to install "Custom Tabs" into the Teams UI. Integrations can use this to inject large portions of their product directly into the Teams interface, allowing people to get more work done in a 3rd-party tool wi...
Byrne Reese 8 months ago in Developer Platform and APIs 1 Future consideration

Provide Callers options to select the type of music they would like to hear.

N/A
Etzer Dolce 3 months ago in Developer Platform and APIs 0 Under review

Call Queue and Transferring calls to multiple companies.

My company transfers our calls to different partners, let's say in this case Company 1 and Company 2. I want to be able to call ONE RC number and yoru system decides what company the call would be transferred to based on rules and parameters I set...
Ted Tsuji 3 months ago in Developer Platform and APIs 0 Under review

Add ExtensionId to message-store phone number objects

I'm listening to the /account/~/extension/~/message-store/instant?type=SMS webhook events, to obtain inbound text messages per extension. I have ALL extensions on my account coming into one endpoint. It'd also follow a 'standard' thats close to th...
Brandon Hein 3 months ago in Developer Platform and APIs 0 Under review

Remove default header on send Fax

Right now, when I send a fax via your SDK on Production mode, RingCentral will modify my file by adding header information. Please provide an option to remove this feature. At page, https://service.ringcentral.com/application/settings/outboundCall...
Guest about 1 year ago in Developer Platform and APIs 1 Under review

Club Ready API integration

Club Ready is POS and CRM for many fitness brands. Other texting platforms integrate
BODYBAR Keller 3 months ago in Developer Platform and APIs 1 Under review

Allow developers to edit/add permissions to an app after graduation

Once an app on our developer platform has graduated, many properties of the app become read-only, and cannot be edited. Developers have often requested the ability to edit permission after graduation. This idea captures that ability, and would cre...
Byrne Reese about 1 year ago in Developer Platform and APIs 0 Planned

Facilitate creating task to call numbers on recurring basis

I am a chronic care nurse and I call the same people every month. Is there or could there be a way for me to plug the patient's name, phone number, chart #, and time of call in a task? I would like to use the task section to build my patient list ...
Heather Zickefoose 3 months ago in Developer Platform and APIs 0 Under review

Allow API SMS/MMS sending from all account numbers

Currently, the SMS API only allows sending from extensions that are directly assigned to the logged in account. It would be EXTEREMLY useful to be able to either a) allow the main number account to send from any valid extension or b) create a way ...
Guest almost 2 years ago in Developer Platform and APIs 1 Planned

Support batch requests in the Team Messaging REST API

Currently chat posts have to be fetched for each conversation. This takes a lot of time, and becomes even slower when behind a request queue to avoid rate-limiting issues. Please add support for batch requests for GetPosts, as well as any other en...
Caleb Bergman over 1 year ago in Developer Platform and APIs 0 Future consideration