Developer Platform and APIs

When Ring Central forwards my texts - I am a customer of Ring Central it has an added Advertisement for Ring Central - this is ridiculous.

We need to have quick easy access to a custom, FILLABLE, fax cover page. We send out faxes all day and each fax is different. We need to be able to fill in the cover page right on ring central. I spoke with one of your technicians and he said if w...

We need to be able to dial on the desktop app or click "return call" and then pick up the phone and it be ringing. In general you desktop app and physical phone need to work seamlessly. Currently its about as broken as something can be.

I would like to have conversational intelligence with Hubspot where it will have the ability to transcribe the conversation for recorded calls.

Wants to have speed dial on phones under shared lines to easily make calls as well internally.

I Am requesting the Real Time Translator App in Teams be added to the Teams integration so that it will work with the Ring Central Soft Phone App.

Hi. can an outlook email be forwarded to my Ring Central number as an SMS text?

When trying to perform deep dive analyses on agent efficiency and effectiveness some of the most granular and thus most useful data can be queried from the Agent State History reporting API (https://developer.niceincontact.com/API/ReportingAPI#/Re...

This would be very helpful to me and other companies to pinpoint specific team member/department phone conversations. A time-length customization filter would allow targeting of VMs left, introductory prospecting calls, and help to understand what...

Currently when texting with a guest, the name on the agent side shows up as our company name and not the actual user who texted with them previously. Enabling this would make it easier to know who a customer spoke with when texting someone in our ...