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Developer Platform and APIs

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Expose barging, monitoring, and coaching functionality via API

We have a system that shows some managers what their employees are currently doing. Part of that is showing the current phone state so the manager knows if now is a good time to listen in or help out. But there's no way to give the managers an eas...
Guest 11 months ago in Developer Platform and APIs 0 Future consideration

Process "STOP" requests for SMS API

We need to be able to stop sending SMS messages to customers who reply with "STOP". We also need to ensure SMS messages are not sent to people on the federal Do Not Call list.
Guest 12 months ago in Developer Platform and APIs 3 Already exists

Allow SCIM user extension creation without using a digital license

Would like the ability to provision users without digital license. Many users don't need a digital license until later on after onboarding, and the assignment of phone number/desk phone is a manual process so the user receives a phone number speci...
Brian Niewohner about 1 year ago in Developer Platform and APIs 0 Under review

Remove default header on send Fax

Right now, when I send a fax via your SDK on Production mode, RingCentral will modify my file by adding header information. Please provide an option to remove this feature. At page, https://service.ringcentral.com/application/settings/outboundCall...
Guest about 1 year ago in Developer Platform and APIs 1 Under review

Allow developers to edit/add permissions to an app after graduation

Once an app on our developer platform has graduated, many properties of the app become read-only, and cannot be edited. Developers have often requested the ability to edit permission after graduation. This idea captures that ability, and would cre...
Byrne Reese about 1 year ago in Developer Platform and APIs 0 Planned

Group Fax Messaging

SEND MESSAGES TO MULTIPLE CONTACTS AND ATTACH A MESSAGE OR ATTACHMENT WHEN I SEND IT.
Guest about 1 year ago in Developer Platform and APIs 1 Already exists

Support breadcrumb structure in support site

I navigate to my support cases, select a case, the navigation puts me into 'system status'. This seems a web design error. My expectation on bread crumbs is that enable backward traversing, this is adjacent traversing.
Guest about 1 year ago in Developer Platform and APIs 1 Planned

Allow setting DID and Ext with SCIM endpoint at creation time

Allow the SCIM source to pass the phoneNumbers of type work for DID and other for extension at create time to select which unassigned extension to use and set the extension number. The phoneNumbers parameter exists and can be set, but does nothing...
Lenard Fudala over 1 year ago in Developer Platform and APIs 1 Under review

Allow for wildcards in app redirect URIs

When testing our app, sometimes we'll use a redirect URI that appends a canary branch. For example, if we have the redirect URI https://ourservice we may have a test branch URI of https://ourservice/branch/bugfix-1 or https://ourservice/branch/bug...
Guest over 1 year ago in Developer Platform and APIs 3 Will not implement

RC widget to be able to warm transfer

We use the RC widget inside of our programs, calls are answered via this widget, we are able to xfer a customer direct "cold" xfer, however; we are not able to "warm" xfer.
Hajri Tonuzi over 1 year ago in Developer Platform and APIs 2 Under review