Developer Platform and APIs

We need to be able to dial on the desktop app or click "return call" and then pick up the phone and it be ringing. In general you desktop app and physical phone need to work seamlessly. Currently its about as broken as something can be.

I Am requesting the Real Time Translator App in Teams be added to the Teams integration so that it will work with the Ring Central Soft Phone App.

Hi. can an outlook email be forwarded to my Ring Central number as an SMS text?

This would be very helpful to me and other companies to pinpoint specific team member/department phone conversations. A time-length customization filter would allow targeting of VMs left, introductory prospecting calls, and help to understand what...

When trying to perform deep dive analyses on agent efficiency and effectiveness some of the most granular and thus most useful data can be queried from the Agent State History reporting API (https://developer.niceincontact.com/API/ReportingAPI#/Re...

Currently when texting with a guest, the name on the agent side shows up as our company name and not the actual user who texted with them previously. Enabling this would make it easier to know who a customer spoke with when texting someone in our ...

Add AgencyZoom as integrated application

API to manage cost center in Ring central.

While creating a new fax every users gets a drop down on their ring central where they can select a number that they want to use for sending Fax .Mostly users select their own primary number but in some cases they are required to select a differen...

Please create a feature that allows us to forward a voicemail to another RingCentral user within the company directory. Current I would need to download the audio and upload it back to message. Its not efficient. Another suggestion is to attach th...