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Developer Platform and APIs

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QR Code authenticator app

In the past few years the security community has stated that two-factor-autentication via SMS and phone call, are no longer secure and can easily be intercepted. Scanning a QR Code and usin a rotating 6 digit code that changes every 30 seconds sho...
Trevor Harrison 10 months ago in Developer Platform and APIs 0 Under review

Tiered Ring Groups - Call Queues

Our previous PBX allowed tiered ring groups for call queues to help with overflow and temporary unavailability. Primary members could be added to any or all tiers for continuous ringing at their extensions. The intent is to have primary members an...
Lenny Spingola 10 months ago in Developer Platform and APIs 0 Under review

Read all text throughout Agency.

We as a agency should be able to read all text response from client. Zipwhip allows every producer to read the agency text messages. If a producer is not at work, all of the producers should be able to access the text and respond to a client. This...
Jimmy Carswell 4 months ago in Developer Platform and APIs 0 Under review

Allow developers to edit/add permissions to an app after graduation

Once an app on our developer platform has graduated, many properties of the app become read-only, and cannot be edited. Developers have often requested the ability to edit permission after graduation. This idea captures that ability, and would cre...
Byrne Reese almost 2 years ago in Developer Platform and APIs 0 Planned

Allow API SMS/MMS sending from all account numbers

Currently, the SMS API only allows sending from extensions that are directly assigned to the logged in account. It would be EXTEREMLY useful to be able to either a) allow the main number account to send from any valid extension or b) create a way ...
Guest over 2 years ago in Developer Platform and APIs 1 Planned

RingCentral Terraform Provider - Infrastructure as Code for Admins

As a RingCentral customer I would like to see the development team look to offer infrastructure as code support for RingCentral, such as Terraform or Ansible. Allowing customers to automate the provision and ongoing management of resoruces in Ring...
Fraz Hamid about 1 year ago in Developer Platform and APIs 3 Under review

Add Outbound call state in the Telephony.Status object

It's come to our attention that users of our application start ringing when they make an outbound call, so we would appreciate a fix in some way. Currently these states are supported in the users telephony status object: NoCall, Ringing, CallConne...
Phillip Thomsen 4 months ago in Developer Platform and APIs 0 Under review

A webhook for when a change in emergency location has been detected.

In the RingCentral system, when a user's location has been detected to have changed the RingCentral system prompts said user to update their emergency location. What we would like to be able to do is receive a web-hook event when this happens inst...
David Stearns 7 months ago in Developer Platform and APIs 0 Under review

Wealthbox integration

Suggesting adding integration with the WealthBox app.
Sean Bailey 4 months ago in Developer Platform and APIs 1 Already exists

Add field to ticket/portal showing current level of Escalation.

Tracking Ticket Progress and Status to keep customer satisfaction.
CDW Admin 4 months ago in Developer Platform and APIs 0 Under review