Developer Platform and APIs

This feature can be used to automatically transfer callers to an external number, ie. a survey, after completion of the call. Then the agent wouldn't have to transfer the call manually.

Create a task - Expand the 'Enter task Description Window' Hi Currently the 'enter task description' window in 'create a task' does not expand as you type. Our tasks can be very detailed and it is very hard to preview all that we are entering (int...

To be as efficient as possible, we need our chosen VOIP phone system to integrate with our CRM system. Can Ring Central do this? If so, how long will it take? If not, please let me know asap

IT WOULD JUST BE SUPER HELPFUL FOR OUR COMPANY IF FOR INSTANCE, WE HAVE A CUSTOMER EMAIL ASKING FOR A KEY QUOTE (AND WE WORK OUT OF 14 DIFFERENT PORTALS BECAUSE THE REPO INDUSTRY IS ASSININE - OF COURSE NONE OF THESE HAVE NIFTY INTEGRATIONS - BUT ...

For a business environment, there should be an option for ALL inbound/outbound calls to be logged and a SUPER ADMIN should be able to stop a manager from deleting call logs.

It allows for constant play of music/message on hold. Not the current restart or play from the beginning file upload. this would require a SIP Integration.

Customer wants to dial a code from his phone before/after the phone number they want to call which will initiate a call that will show their ringcentral number instead of their cellphone number

It would be helpful for a host to be able to create a link, excluding the host's personal meeting ID information, for another user to have and use. In other words, if I have frequent appointments with "John Doe," I could create a "John Doe" meetin...

We as a agency should be able to read all text response from client. Zipwhip allows every producer to read the agency text messages. If a producer is not at work, all of the producers should be able to access the text and respond to a client. This...

It's come to our attention that users of our application start ringing when they make an outbound call, so we would appreciate a fix in some way. Currently these states are supported in the users telephony status object: NoCall, Ringing, CallConne...