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Developer Platform and APIs

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A translating feature

A button next to a non-English message where someone can easily translate with a click of a button
Jessica Ortega over 1 year ago in Developer Platform and APIs 3 Needs more information

Record of all actions per contact

It would be useful to have a record of all actions that take place for each contact. For instance: Date - outbound call @1:33pm - No Answer, sent text message @ 1:36pm (and what the text was). Or, Contact, date - conference call (the recording fil...
Teresa Jacobsen 3 months ago in Developer Platform and APIs 1 New

Call Que to Custom parked locations

We have a sales force that found out about the call que ring all feature leaving miss calls to multi people. 1 answer 9 miss call. We had the idea can we setup our auto attendant to transfer to say Sales Parked line 1. 10 people that are assigned ...
Micheal Shank 3 months ago in Developer Platform and APIs 0 New

allow adaptive cards to take full width available

Right now you can programmatically post cards to a ring central room, but they are very limited in width. So if you try to post something like a table of data, you can do it, but your table will tend to get cut off. There will be lots of free spac...
Rob Messer 6 months ago in Developer Platform and APIs 0 Under review

Allow setting DID and Ext with SCIM endpoint at creation time

Allow the SCIM source to pass the phoneNumbers of type work for DID and other for extension at create time to select which unassigned extension to use and set the extension number. The phoneNumbers parameter exists and can be set, but does nothing...
Lenard Fudala over 2 years ago in Developer Platform and APIs 1 Under review

All cases to show on https://support.ringcentral.com/case.html

We just want to have all the cases open on our account aside from the web cases created to be tracked on https://support.ringcentral.com/case.html
Genaro Habla 3 months ago in Developer Platform and APIs 0 Under review

Hoping For IFTTT Support and applets.

Wish there was IFTT support with RingCentral with the applets. I'm not smart with computer and IFTT Makes It easy to delever information to almost any platform i need from. From live call display for free pbx. The same would be great for here to h...
Aurora Operations 7 months ago in Developer Platform and APIs 0 Under review

Enterprise Admins should be able to administer Developer Portal Apps for All Instance

In Enterprise Federations Enterprise Admins may administer all the intances in the Admin Portal, but not in the Developer's portal. It is necessary to create separate logins in each instance in order to create and manage 'Applications' in the deve...
Dean Eckstrom 7 months ago in Developer Platform and APIs 0 Under review

Use Single SSO for different RingCentral Account

Is it possible to have only one Microsoft 365 for SSO to be used in two different RingCentral accounts?
JR Marquez 7 months ago in Developer Platform and APIs 0 Under review

Auto transfer completed calls to an external number. ie survey number

This feature can be used to automatically transfer callers to an external number, ie. a survey, after completion of the call. Then the agent wouldn't have to transfer the call manually.
Gabe Juarez 4 months ago in Developer Platform and APIs 0 Under review