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Developer Platform and APIs

Showing 58 of 4139

Facilitate creating task to call numbers on recurring basis

I am a chronic care nurse and I call the same people every month. Is there or could there be a way for me to plug the patient's name, phone number, chart #, and time of call in a task? I would like to use the task section to build my patient list ...
Heather Zickefoose 5 months ago in Developer Platform and APIs 0 Under review

Embeddable video in a web and/or mobile app

I am a developer and I would like to embed RingCentral Video capabilities into the mobile app (or web app) produced by my company so that I can create real-time, high-touch customer service and support experiences. For example, I am a service prov...
Byrne Reese over 1 year ago in Developer Platform and APIs / RingCentral Video 0 Under review

Allow SETTINGS Options to DELETE/DEACTIVATE User Account!

Please READ carefully as the issue is not what you might think, nor simple. Currently there’s a Developer GLITCH in RC App where if a User creates an account using "company email" not through the Admin Portal, NO ONE including Admin and the User c...
Guest 11 months ago in Developer Platform and APIs 1 Under review

Ability to Assign User Templates via API

I would like to be able to assign a user template to a user using the API. This would save manual time needed after a user has been created with the API
Melanie Kovacs 6 months ago in Developer Platform and APIs 0 Under review

Expose barging, monitoring, and coaching functionality via API

We have a system that shows some managers what their employees are currently doing. Part of that is showing the current phone state so the manager knows if now is a good time to listen in or help out. But there's no way to give the managers an eas...
Guest 12 months ago in Developer Platform and APIs 0 Future consideration

Support multiple new (file) attachments for CreatePost in Team Messaging REST API

Currently CreatePost only supports existing attachments found in RingCentral. To POST a file, one must POST to '.../glip/files', with a single file. This automatically creates a Post with a single attachment (the file) and nothing else (no text, m...
Caleb Bergman over 1 year ago in Developer Platform and APIs 0 Future consideration

Transfer/Forward call (pre-call control) to multiple folks simultaneously

I'm building out some complex call routing. Listening to telephony events, and using the Telephony Call Control API, I have the ability to transfer a call to a specific user after doing a quick lookup on our CRM. In the event of no phone number in...
Brandon Hein 8 months ago in Developer Platform and APIs 0 Under review

Group Fax Messaging

SEND MESSAGES TO MULTIPLE CONTACTS AND ATTACH A MESSAGE OR ATTACHMENT WHEN I SEND IT.
Guest over 1 year ago in Developer Platform and APIs 1 Already exists

Support breadcrumb structure in support site

I navigate to my support cases, select a case, the navigation puts me into 'system status'. This seems a web design error. My expectation on bread crumbs is that enable backward traversing, this is adjacent traversing.
Guest over 1 year ago in Developer Platform and APIs 1 Planned

Allow private add-ins to be installed from App Gallery

Problem Statement One cannot discover and install private bots and notification apps via the App Gallery. This makes it very difficult for employees to take advantage of these apps their developers build. Solution Create an area in the App Gallery...
Byrne Reese 10 months ago in Developer Platform and APIs 0 Planned