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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Developer Platform and APIs

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Unable To Receive SMS from Two-Factor Authentication

Currently experiencing issue with authenticating myself on Bank of America and Quick Books. Requesting for a feature where there are no limitation when it comes to receiving SMS.
Noah Dankworth 4 months ago in Developer Platform and APIs 0 New

A translating feature

A button next to a non-English message where someone can easily translate with a click of a button
Jessica Ortega about 2 years ago in Developer Platform and APIs 3 Needs more information

Add a custom time length filter for call length.

This would be very helpful to me and other companies to pinpoint specific team member/department phone conversations. A time-length customization filter would allow targeting of VMs left, introductory prospecting calls, and help to understand what...
Robert Vincent 7 months ago in Developer Platform and APIs 0 New

Process "STOP" requests for SMS API

We need to be able to stop sending SMS messages to customers who reply with "STOP". We also need to ensure SMS messages are not sent to people on the federal Do Not Call list.
Guest over 2 years ago in Developer Platform and APIs 5 Already exists

RentCafe Integration

Our CRM can't take over the call after it rings the RingCentral number, and It is going to RingCentral voicemail. If the calls are not answered after 20s, The calls should be answered by our CRM Voicemail system.
Kiara Aurora 4 months ago in Developer Platform and APIs 0 New

Ability to Change 'Existing Phones' Ring Times via the API

We have MS Teams Integration using the PBX Portal and the ring time for all ringcentral phones needs to be set to 6 Ring/30 Seconds or higher. As our MS Teams environment is set to 4 Ring/20 Seconds. This allows all call handling to be handled by ...
Evan Schwartz 4 months ago in Developer Platform and APIs 0 New

API for managing cost center in RC

API to manage cost center in Ring central.
thanya c over 1 year ago in Developer Platform and APIs 0 Under review

We need a custom fillable Fax cover page to be added right onto ring central.

We need to have quick easy access to a custom, FILLABLE, fax cover page. We send out faxes all day and each fax is different. We need to be able to fill in the cover page right on ring central. I spoke with one of your technicians and he said if w...
Britney Baan 8 months ago in Developer Platform and APIs 1 Under review

Hubspot Conversational Intelligence

I would like to have conversational intelligence with Hubspot where it will have the ability to transcribe the conversation for recorded calls.
Noah Dankworth 8 months ago in Developer Platform and APIs 0 Under review

The SSO login process needs to be tightened up.

The SSO login process needs to be tightened up. too many clicks. This is just a suggestion
Cedrick James Blanco 4 months ago in Developer Platform and APIs 0 New