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Developer Platform and APIs

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Create a custom answering rule on Mobile APP

Users should be able to create a custom rule on the mobile up for holidays to forward to a voicemail.
Joseph Gorospe 4 months ago in Developer Platform and APIs 0 Under review

Teams API - Get Members

Four automation of RingCentral MVP Teams, it would be useful to pull current team membership. Perhaps this could be integrated into the existing readGlipTeam method? https://developers.ringcentral.com/api-reference/Teams/readGlipTeam Use-case: Aut...
Josh Heri about 1 year ago in Developer Platform and APIs 0 Planned

Send webhooks for Unified Presence events

Hi RC Devs. Hope this is the right place to post this. In currently aware of that the new RingCentral App Presence is different from the Phone App Presecen on the API site, and since Phone is in progress of sun set (got info from your one of your ...
Phillip Thomsen about 2 years ago in Developer Platform and APIs 4 Planned

Support batch requests in the Team Messaging REST API

Currently chat posts have to be fetched for each conversation. This takes a lot of time, and becomes even slower when behind a request queue to avoid rate-limiting issues. Please add support for batch requests for GetPosts, as well as any other en...
Caleb Bergman about 2 years ago in Developer Platform and APIs 0 Future consideration

Custom tabs for add-ins

Microsoft Teams supports the capability to install "Custom Tabs" into the Teams UI. Integrations can use this to inject large portions of their product directly into the Teams interface, allowing people to get more work done in a 3rd-party tool wi...
Byrne Reese over 1 year ago in Developer Platform and APIs 1 Future consideration

Private call parking via API

There is a need to park calls privately, which is facilitated today via the Park Location feature in the admin console. However, in order to facilitate workflows managed by external systems via an integration, API functionality is needed. Specific...
Byrne Reese 11 months ago in Developer Platform and APIs 0 Under review

Fetch list of device ids for a user via API (especially webrtc device ids)

Customers would like to be able to forward calls to a soft-phone or WebRTC device. Technically one can already forward calls to a device ID corresponding to desk (physical) phone because their device IDs are static. WebRTC device IDs are dynamic a...
Byrne Reese 11 months ago in Developer Platform and APIs 0 Under review

Direct hotline for Developer Team (API)

It would be better if RingCentral has a developer hotline, a front facing developer team (API) aside from the integration team. Customers would appreciate full customer service like with other products where folks can call in to support.
Vince Vales Jr 11 months ago in Developer Platform and APIs 1 Already exists

Option to activate the text tool when the user is set up a new line.

It would be useful if you give the option to activate the text tool when the line is being activated, so the user who wants to use this tool can use it as soon as the line is activated, and thus avoid the user having to contact support to activate...
Andy Cole 6 months ago in Developer Platform and APIs 0 Under review

Need help with integration with SHAPE CRM

Need help integrating RC with my CRM SHAPE
Jeff DaCosta 6 months ago in Developer Platform and APIs 1 Future consideration