Developer Platform and APIs

Is it possible to have only one Microsoft 365 for SSO to be used in two different RingCentral accounts?

This feature can be used to automatically transfer callers to an external number, ie. a survey, after completion of the call. Then the agent wouldn't have to transfer the call manually.

The instant message event currently delivers a payload for new inbound messages that include the message details, meaning an additional api call to retrieve the message details is not necessary, unlike the message event. It would be useful to be a...

Create a task - Expand the 'Enter task Description Window' Hi Currently the 'enter task description' window in 'create a task' does not expand as you type. Our tasks can be very detailed and it is very hard to preview all that we are entering (int...

Once an app on our developer platform has graduated, many properties of the app become read-only, and cannot be edited. Developers have often requested the ability to edit permission after graduation. This idea captures that ability, and would cre...

In the past few years the security community has stated that two-factor-autentication via SMS and phone call, are no longer secure and can easily be intercepted. Scanning a QR Code and usin a rotating 6 digit code that changes every 30 seconds sho...

We need to be able to stop sending SMS messages to customers who reply with "STOP". We also need to ensure SMS messages are not sent to people on the federal Do Not Call list.

As a mortgage bank using ringcentral for our Loan Officers, processors and underwriters, disclaimers and opt outs must be available to all communications with borrowers and clients. Legally we must have them on all emails but in using SMS with Rin...

emojis break the okta integration for importing phone numbers.

Client looking for this integration APP