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Developer Platform and APIs

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Add ExtensionId to message-store phone number objects

I'm listening to the /account/~/extension/~/message-store/instant?type=SMS webhook events, to obtain inbound text messages per extension. I have ALL extensions on my account coming into one endpoint. It'd also follow a 'standard' thats close to th...
Brandon Hein over 1 year ago in Developer Platform and APIs 0 Under review

Club Ready API integration

Club Ready is POS and CRM for many fitness brands. Other texting platforms integrate
BODYBAR Keller over 1 year ago in Developer Platform and APIs 1 Under review

Facilitate creating task to call numbers on recurring basis

I am a chronic care nurse and I call the same people every month. Is there or could there be a way for me to plug the patient's name, phone number, chart #, and time of call in a task? I would like to use the task section to build my patient list ...
Heather Zickefoose over 1 year ago in Developer Platform and APIs 0 Under review

Transfer/Forward call (pre-call control) to multiple folks simultaneously

I'm building out some complex call routing. Listening to telephony events, and using the Telephony Call Control API, I have the ability to transfer a call to a specific user after doing a quick lookup on our CRM. In the event of no phone number in...
Brandon Hein over 1 year ago in Developer Platform and APIs 0 Under review

Allow SCIM user extension creation without using a digital license

Would like the ability to provision users without digital license. Many users don't need a digital license until later on after onboarding, and the assignment of phone number/desk phone is a manual process so the user receives a phone number speci...
Brian Niewohner about 2 years ago in Developer Platform and APIs 0 Under review

Please add other international numbers where audio conference is available

RingCentral Audio Conferencing Dial-in Numbers - add other countries on the list
Tester Account 4 months ago in Developer Platform and APIs 1 Under review

Incorporate call in queues with caller ID on Ringcentral app

We work with the city and help to rep to know to get important calls from Dallas PD for emergency response.
DISPATCH 4 10 months ago in Developer Platform and APIs 1 Under review

Report for active users in Contact Center

It would be extremely useful to have a report in CC where we can export a list of active users, being able to choose a date range.
Remo Romano 12 months ago in Developer Platform and APIs 0 Under review

Add New Contact Via Zapier

It would be useful to automatically add a new contact into a ring central account via Zapier rather than having to manually add that contact.
Ethan Blak over 1 year ago in Developer Platform and APIs 0 Under review