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Developer Platform and APIs

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Ability to send SMS via gateway

Service Providers that use software to send texts and mms. Other softwares have selectable providers like Verizon, Sprint, Tmobile,ATT etc. for example, Verizon is vtext.com. example 4075551212@vtext.com. Something like sending a fax to 4075551212...
Rick Cassel 11 months ago in Developer Platform and APIs 0 Under review

Central Location/hub for SMS and Voicemail

Im a small business owner and looking to have one central location or hub that is shared between multiple users (extensions). For example: Phone calls, SMS, Voicemail, and missed calls can be viewed and responded by all users under one umbrella. C...
Ronald Clune 11 months ago in Developer Platform and APIs 0 Under review

All cases to show on https://support.ringcentral.com/case.html

We just want to have all the cases open on our account aside from the web cases created to be tracked on https://support.ringcentral.com/case.html
Rochelle Gobis 6 months ago in Developer Platform and APIs 0 Under review

RedTail Integration independent of Browser

RedTail integration should not be limited by the web browser. Currently, RingCentral can only integrate using Google's Chrome browser. This is unacceptable and non-standard for the financial services industry (which widely uses RedTail). In fact, ...
Sean Joyce over 1 year ago in Developer Platform and APIs 0 Under review

Setting to allow Dial Pad to remain on top of other open screens.

I run multiple screens with multiple applications running. When the Dial Pad is hidden under other screens, it is too clumsy to have to navigate back to the Ring Central app and open it back up.
Alex Conforti over 1 year ago in Developer Platform and APIs 1 Under review

Send webhooks for Unified Presence events

Hi RC Devs. Hope this is the right place to post this. In currently aware of that the new RingCentral App Presence is different from the Phone App Presecen on the API site, and since Phone is in progress of sun set (got info from your one of your ...
Phillip Thomsen almost 3 years ago in Developer Platform and APIs 4 Planned

Auto transfer completed calls to an external number. ie survey number

This feature can be used to automatically transfer callers to an external number, ie. a survey, after completion of the call. Then the agent wouldn't have to transfer the call manually.
Gabe Juarez 6 months ago in Developer Platform and APIs 0 Under review

Wealthbox integration

Suggesting adding integration with the WealthBox app.
Sean Bailey about 1 year ago in Developer Platform and APIs 1 Already exists

Create a task - Expand the 'Enter task Description Window'

Create a task - Expand the 'Enter task Description Window' Hi Currently the 'enter task description' window in 'create a task' does not expand as you type. Our tasks can be very detailed and it is very hard to preview all that we are entering (int...
Jennie Kofsky 6 months ago in Developer Platform and APIs 0 Under review

Lightspeed webstore integration to Ring Central

https://www.lightspeedhq.com/thank-you/?id=1e899d05 Looking to see how to add Lightspeed store as a part integrating SMS, Email.
Greg Hoffman about 1 year ago in Developer Platform and APIs 1 Future consideration