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Developer Platform and APIs

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Ability to send SMS via gateway

Service Providers that use software to send texts and mms. Other softwares have selectable providers like Verizon, Sprint, Tmobile,ATT etc. for example, Verizon is vtext.com. example 4075551212@vtext.com. Something like sending a fax to 4075551212...
Rick Cassel 11 months ago in Developer Platform and APIs 0 Under review

Call Que to Custom parked locations

We have a sales force that found out about the call que ring all feature leaving miss calls to multi people. 1 answer 9 miss call. We had the idea can we setup our auto attendant to transfer to say Sales Parked line 1. 10 people that are assigned ...
Micheal Shank 6 months ago in Developer Platform and APIs 0 New

Central Location/hub for SMS and Voicemail

Im a small business owner and looking to have one central location or hub that is shared between multiple users (extensions). For example: Phone calls, SMS, Voicemail, and missed calls can be viewed and responded by all users under one umbrella. C...
Ronald Clune 12 months ago in Developer Platform and APIs 0 Under review

RedTail Integration independent of Browser

RedTail integration should not be limited by the web browser. Currently, RingCentral can only integrate using Google's Chrome browser. This is unacceptable and non-standard for the financial services industry (which widely uses RedTail). In fact, ...
Sean Joyce over 1 year ago in Developer Platform and APIs 0 Under review

All cases to show on https://support.ringcentral.com/case.html

We just want to have all the cases open on our account aside from the web cases created to be tracked on https://support.ringcentral.com/case.html
Rochelle Gobis 6 months ago in Developer Platform and APIs 0 Under review

Send webhooks for Unified Presence events

Hi RC Devs. Hope this is the right place to post this. In currently aware of that the new RingCentral App Presence is different from the Phone App Presecen on the API site, and since Phone is in progress of sun set (got info from your one of your ...
Phillip Thomsen almost 3 years ago in Developer Platform and APIs 4 Planned

Setting to allow Dial Pad to remain on top of other open screens.

I run multiple screens with multiple applications running. When the Dial Pad is hidden under other screens, it is too clumsy to have to navigate back to the Ring Central app and open it back up.
Alex Conforti over 1 year ago in Developer Platform and APIs 1 Under review

Auto transfer completed calls to an external number. ie survey number

This feature can be used to automatically transfer callers to an external number, ie. a survey, after completion of the call. Then the agent wouldn't have to transfer the call manually.
Gabe Juarez 6 months ago in Developer Platform and APIs 0 Under review

Wealthbox integration

Suggesting adding integration with the WealthBox app.
Sean Bailey about 1 year ago in Developer Platform and APIs 1 Already exists

Tiered Ring Groups - Call Queues

Our previous PBX allowed tiered ring groups for call queues to help with overflow and temporary unavailability. Primary members could be added to any or all tiers for continuous ringing at their extensions. The intent is to have primary members an...
Lenny Spingola over 1 year ago in Developer Platform and APIs 0 Under review