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RingCentral Admin Portal

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Dial-By-Extension

Hi, There is a Dial-By-Name feature already in the RC platform, just not a Dial-By-Extension, an extra selectable option in the IVR settings would be ideal rather than just 'First Name' & 'Surname' as I struggle to demonstrate the use case in ...
Richard Scott over 2 years ago in RingCentral Admin Portal 0 Under review

Option to bulk download or forward voicemail to an email address in admin portal

Currently, voicemails can be download or forwarded to an email address one by one. Would like to add an option to select all or at least select multiple voicemail to be downloaded or forwarded to an email address in service web.
Radney Porcioncula over 2 years ago in RingCentral Admin Portal 1 Under review

Ability to hide entries in the directory

Senior execs do not always want there numbers known to a wider audience
Gary Burton over 2 years ago in RingCentral Admin Portal 2 Under review

Detailed Call Log; please add the ability to select multiple extensions.

Detailed Call Log; please add the ability to select multiple extensions. This would aid in the use of call logs. It give admins the option to look at groups and user at the same time.
Guest almost 3 years ago in RingCentral Admin Portal 0 Under review

Add the software version on the portal

Add software version on portal so you would know when the portal is updated
Gary Burton almost 3 years ago in RingCentral Admin Portal 2 Under review

Want to turn off the ability for external calls to RC to dial by extension number after a greeting or from IVR.

Want to turn off the ability for external calls to RC to dial by extension number after a greeting or from IVR.
PAWLOS 7 Holdings 3 months ago in RingCentral Admin Portal 0 Under review

Add options to view all available licenses that shows the phone numbers via Service Web.

The customer would like to have the option on the interface of the Admin Portal under Licenses and inventory that they can easily find their available numbers by clicking it instead of adding the numbers manually under reserve number.
John Paul Ramirez 5 months ago in RingCentral Admin Portal 2 Under review

see all direct call forwardings in (downloaded) user list

it would be nice to see all direct call forwardings in user list (and/or exported user list) and also to see if an custom forward rule is active and to override quickly the direct forwardings in bulk.
Holger Haase 8 months ago in RingCentral Admin Portal 1 Under review

Block spam SMS to main number

It would be useful to have the option to block spam SMS as well as spam calls. We are receiving more and more spam SMS messages to our company's main number.
Tonja Rector 10 months ago in RingCentral Admin Portal 2 Under review

Call Queue Members able to access CQ voicemail

We think it would be beneficial to streamline the way CQ members can listen to voicemail that comes in to the queue. I opened a chat and they said the only way is for the user to have admin privilege's but that would give them more access than we ...
Marc Mascarenhas about 1 year ago in RingCentral Admin Portal 0 Under review