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RingCentral Admin Portal

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Time stamp for incoming fax

It would be helpful if we can see timestamp when we receive fax. Most people sending faxed have not configured time on their fax machine, so it always shows incorrect time on faxes.
urmi patel about 1 month ago in RingCentral Admin Portal 0 New

Settings in Admin portal to turn off call waiting notification in the RC app

The customer would like the admin portal to have settings to turn off and on the call waiting audio for RC app. To take control of all user's RC ap at the same time.
Blesilda Millan about 1 month ago in RingCentral Admin Portal 0 New

Remove people's last name from public facing comments.

The internet is a scary place. People should be able to comment First name Last Initial without putting their full name on the post.
Harry Witt about 1 month ago in RingCentral Admin Portal 0 New

Two accounts one direct number

two entities. Company A has a RingCentral account and numbers Main Number directs the calls to my individual extension hence I want another number to redirect it to the same main number / Can I receive calls from the two main numbers on my single ...
Zanrakuzai Batuzai about 1 month ago in RingCentral Admin Portal 0 New

Ability to add a secondary email address per user extension

Customer wants to add a secondary email on her extension 101. He wants to associate his two email address on the extension.
Eva Tagle about 1 month ago in RingCentral Admin Portal 0 New

Show # of sms messages in Desktop/Website Portal

Just display the number of SMS messages sent so I can know how many text messages I'm using in the month.
Yao Sotome about 1 month ago in RingCentral Admin Portal 0 New

Voicemail check box

In the voicemail section in the app (MVP and softphone) plus in the admin portal there should be a check mark box so that we can mark when a situation has been handled. This should be included for user extensions and for call queue voicemails
testacctAmanda RingCentral about 1 month ago in RingCentral Admin Portal 0 New

DND feature for specific device only

Customer would like to have a DND option where it will only DND specific device only for example DND for desk phone only and the application will be able to answer the call or vise versa
Ranier Gallego about 1 month ago in RingCentral Admin Portal 0 New

Limit ATA Devices Bandwidth Usage

Some/all ATA devices use more than the usual bandwidth even without sending or receiving faxes. Limiting its bandwidth usage can manage the bandwidth specially for those business that have data capping on their internet subscription that could aff...
Jorge Mico about 1 month ago in RingCentral Admin Portal 0 New

Capability to add multiple numbers to forward when No One Answers in the Call Queue Group

Capability to add multiple extensions when When maximum wait time is reached, send caller to in Call Queue Group.
Test Call about 1 month ago in RingCentral Admin Portal 0 New