RingCentral Admin Portal

If a company using Ring Central does not send outbound SMS there should be a place to note we do not use a SMS Campaign. We keep receiving emails to register however it is not applicable to a Funeral Home.

The new LOB for KPI's is very confusing and not very user friendly . The previous format was much easier to follow. I suggest reverting back to the old format or a similar map of the workflow.

Please enable the capability to turn off domestic calling for US numbers who just wants their users to call international numbers.

When getting a failed fax transmission email we receive the phone number we faxed and the attached documents but not the cover page. Sometimes we fax multiple times to the same fax number but they are for different clients. There is no way of know...

https://support.ringcentral.com/article-v2/Forward-Voicemail-Messages-to-Email-in-the-RingCentral-Online-Account.html?brand=RC_US&product=RingCentral_MVP&language=en_US This is a very useful thing, but it's not available in the Ring Centra...

Hopefully, you will include this feature so that the email notification can be retrieved even in the past 3 months already. This will be beneficial to our business, so that we can monitor the calls of our employee

It would be helpful to be able to change the number of times the greeting is being played if customer enters no action for the calls to be either connected to an extension or disconnected instead of having the greeting played 3 times by default wh...

It would be very helpful if we could filter the extensions to only show the ones that are selected. Currently you have to filter by other fields or go through each page to find which extension is currently set for the key. IVR Menus >> Key P...

it would be helpful if all calls received by a user extension from a call and when a user ended the call, it should not be tagged as refused since it is confusing whether the user is actually ending the call or not.

It would be great if we could create a new voice recording and have it go live at a different date and time.