RingCentral Admin Portal

Actively offer and recommend “compliance” services to assist with configuration documentation, risk assessment, key controls, etc. to assist highly regulated customers overcome internal obstacles and drive broad adoption.

Allow retention period for fax, IM, SMS messages to be set to “zero” and require delivery via email (or at least retention as short as 24 hours)

Allow call recording to be enabled or disabled by user or group instead of an account level setting

In the SMS/Missed Call/Fax messages please include the number that it was sent to. In the case of Company Message recipient its impossible to interpret who the message is intended for without signing into the app or Web admin center in some cases.

Currently, voicemails can be download or forwarded to an email address one by one. Would like to add an option to select all or at least select multiple voicemail to be downloaded or forwarded to an email address in service web.

This would be helpful to see if the SMS has already been seen by another user.

Hi, There should be some sort of auto generated reference number on sent fax from which it can be tracked. When sent multiple faxes to some client and we need to point to one specific in it, there is no easy way.

We want an option that if a user extension is not available or if it is not during after hours, we can route calls to a paging extension instead.

can we add a recovery folder or deleted folder for SMS via RC app or online account

Give Super Admin the option to automatically delete voicemails when users have been sent a notification email about the voicemail.