RingCentral Admin Portal

Please create a way to disable users' ability to make outbound calls through their voicemail on an account level.

Unable to see change within the audit log and/ or comments section after uploading changes to template.

We are getting spam calls ....we can block their IP and stop spam calls on RC or on google adwords account that will really help.

We continue to get email messages from Ringcentral that our phone calls are being recorded. We already know this, we do not need emails constantly advising us of this.

We have different roles set up, for example Sales. We would like the to be able to listen to all sales calls but no other recordings.

This is important for accounts with 20 call queues, to hundreds. Some users are members of more than one call queue. It is tedious to go to each call queue and check the members if a user is one of them.

Call queues are able to see all unanswered clients and answer multiple clients at a time by putting the pervious client on hold to answer the next client.

It would be infinitely useful to have a feature where admins can export a list of all of their queues with their members. Have needed this multiple times but according to support the only way is to view each queue and copy the members out manually...

A report in the Admin portal to track toll-free number usage against purchased billing plans purchased/ I would prefer to be proactive than reactive when purchasing billing plans for toll-free usage.

The user list export only includes Cost Center name today. It would be helpful to include the Billing Details from the cost center in that report.